Endpoint Protection

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  • 1.  SEPM Defintions won't update definitions, downloads updates over and over

    Posted Jan 27, 2011 04:10 PM

    My SEPM server won't update virus definitions again. I followed the below instructions with no success.

    http://www.symantec.com/business/support/index?page=content&id=TECH104721&locale=en_US
    https://www-secure.symantec.com/connect/articles/how-clear-corrupt-virus-definitions-sepm

    If I look in C:\Program Files\symantec\symantec endpoint protection manager\Inetpub\content\{C60DC234-65F9-4674-94AE-62158EFCA433} it continues to download the same defs over and over again until the drive is full.

    The only way I've been able to stop the repeaditive download is to copy in a nother folder with the same name.

    January 27, 2011 3:55:14 PM EST:  Download started.  [Site: server]  [Server: server]
    January 27, 2011 3:55:15 PM EST:  LUALL.EXE has been launched.  [Site: server]  [Server: server]
    January 27, 2011 3:59:13 PM EST:  Intrusion Prevention signatures Win32 11.0 is up-to-date.    [Site: server]  [Server: server]
    January 27, 2011 3:59:13 PM EST:  Antivirus and antispyware definitions Win64 11.0 MicroDefsB.CurDefs failed to update.  [Site: server]  [Server: server]
    January 27, 2011 3:59:14 PM EST:  TruScan proactive threat scan commercial application engine 11.0 is up-to-date.    [Site: server]  [Server: server]
    January 27, 2011 3:59:14 PM EST:  Symantec Endpoint Protection Manager Content Catalog 11.0 is up-to-date.    [Site: server]  [Server: server]
    January 27, 2011 3:59:15 PM EST:  Decomposer Win32 and Win64 11.0 is up-to-date.    [Site: server]  [Server: server]
    January 27, 2011 3:59:15 PM EST:  Antivirus and antispyware definitions Win32 11.0 MicroDefsB.CurDefs failed to update.  [Site: server]  [Server: server]

    Any ideas?



  • 2.  RE: SEPM Defintions won't update definitions, downloads updates over and over

    Posted Jan 27, 2011 04:20 PM

    open sepm

    admin

    servers

    locat site

    properties

    under liveudpate tab make the content revision to store as 5

    if its 30 it will download all the 30 revisions..



  • 3.  RE: SEPM Defintions won't update definitions, downloads updates over and over

    Posted Jan 27, 2011 04:23 PM

    its set at 15, however, there are currently 34 folders listed in

    C:\Program Files\symantec\symantec endpoint protection manager\Inetpub\content\{C60DC234-65F9-4674-94AE-62158EFCA433}



  • 4.  RE: SEPM Defintions won't update definitions, downloads updates over and over

    Posted Jan 27, 2011 10:33 PM

    So I rebooted the SEPM server and now if I go to Admin, Servers it locks up and I have to do a end process. Almost sounds like the database isn't heathly and it can't perform the necassary query to retrieve the local site settings.



  • 5.  RE: SEPM Defintions won't update definitions, downloads updates over and over

    Posted Jan 28, 2011 12:35 AM

    What version of  SEPM is insatlled? Install ( upgrade) to the  latest  one. If that does not solve the  issue, I am afraid, then you would have to uninstall, and re-install SEPM