SEPM doesn't display Clients tab
Updated: 15 Feb 2012 | 8 comments
This issue has been solved. See solution.
I have just upgraded our SEPM 12.1 to RU1. Everything seem to work OK with exception of Clients tab not showing up in SEPM console. All others (Home, Monitors, Reports etc.) are working OK but when I click Clients it only shows the progress bar and is loading endlessly. The only thing I can do is to kill javaw.exe process.
What could be a reason of this behaviour and how to fix it?
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hi
http://sepmservername:9090
will load remote console
when you log in , does it show the clients tab?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Are you using SBE edition..
Are you using SBE edition.. if so there would be a tab called Computers, Instead of the Clients tab.
If not then please send us a screen shot. Also try to run a repair on SEPM.
Hi, For initial
Hi,
For initial troubleshooting please try to repair from add/remove programs.
Thanks and Regards,
Chetan Savade
Technical Support Analyst,
End Point Security, Enterprise Technical Support
I tried to repair SEPM but it
I tried to repair SEPM but it didn't fix the problem.
I am attaching the screenshot of my SEPM console after clicking Clients/Klienty tab.
can you try the steps from
can you try the steps from this below link
Tuning the Performance of the Symantec Endpoint Protection Manager console
http://www.symantec.com/docs/TECH105179
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Try the steps mentioned in
Try the steps mentioned in the link which Pete has suggested. It could be due to a Java issue.
Hi, Is it happening only for
Hi,
Is it happening only for computers tab ? OR it's happening for Policies,Computers and Admin tab ?
Thanks and Regards,
Chetan Savade
Technical Support Analyst,
End Point Security, Enterprise Technical Support
It solved the problem -
It solved the problem - http://www.symantec.com/business/support/index?page=content&id=TECH178435
Thanks for your help.
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