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SEPM Embedded Database service problem

Created: 26 Aug 2013 • Updated: 27 Aug 2013 | 3 comments
This issue has been solved. See solution.


I have a problem regarding sepm 12.1.3 database services is not starting. I have installed sepm on server 2008r2.

I just checked and found that sep5.log size took 26Gb space. PLease suggest me what to do.

Operating Systems:

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Rash_M's picture


Try the following steps

The following steps have been shown to resolve this issue. Note that these steps assume the default installation directories for the SEPM:

1) Stop Symantec Endpoint Protection Manager Service.

2) Navigate to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\ within Windows Explorer.

3) Locate the sem5.log and rename it to sem5.log.old

4)Open a command prompt  and navigate to the following location: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32

5)Issue the following command: dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db

6) Start the Symantec Embedded Database & Manager service through the service control manager (services.msc).

ᗺrian's picture

This issue was resolved a few versions ago. Did you upgrade from a previous version, if so which one?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

AJ_01's picture

Agree that this issue is already fix in old version, kindly confirm the last version before upgrade

Check the article for alternate solution

Symantec Endpoint Protection Manager (SEPM) database transaction log (sem5.log) consumes excessive hard drive space in SEP SBE 12.1 RU1
Article:TECH178718 | Created: 2012-01-11 | Updated: 2012-04-27 | Article URL