Endpoint Protection

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  • 1.  SEPM Error - Unmatched braces in the pattern.

    Posted Oct 15, 2009 09:21 AM
    Hello,

    our SEPM generates this error every minute. I´ve tried the latest Version 11.0.5 but nothing changed.


    Zeit Standort Server Schweregrad Ereignistyp Beschreibung
    15.10.2009 15:00:58 Standort wsvr05 wsvr05 Ernst Es ist eine unerwartete Ausnahme aufgetreten

    Unmatched braces in the pattern.


    Someone seen this before, the forum search doenst give a clue.

    greets
    stephan


  • 2.  RE: SEPM Error - Unmatched braces in the pattern.

    Posted Oct 15, 2009 09:46 AM

    Can u post scm-server-0.logwhich is present in \Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs

     


  • 3.  RE: SEPM Error - Unmatched braces in the pattern.

    Posted Oct 15, 2009 10:00 AM
    scm-server-0.log
    2009-10-14 11:41:41.019 SCHWERWIEGEND: ================== Server Environment ===================
    2009-10-14 11:41:41.019 SCHWERWIEGEND: os.name = Windows 2003
    2009-10-14 11:41:41.019 SCHWERWIEGEND: os.version = 5.2
    2009-10-14 11:41:41.019 SCHWERWIEGEND: os.arch = x86
    2009-10-14 11:41:41.019 SCHWERWIEGEND: java.version = 1.6.0_14
    2009-10-14 11:41:41.035 SCHWERWIEGEND: java.vendor = Sun Microsystems Inc.
    2009-10-14 11:41:41.035 SCHWERWIEGEND: java.vm.name = Java HotSpot(TM) Server VM
    2009-10-14 11:41:41.035 SCHWERWIEGEND: java.vm.version = 14.0-b16
    2009-10-14 11:41:41.035 SCHWERWIEGEND: java.home = C:\Programme\Symantec\Symantec Endpoint Protection Manager\jdk\jre
    2009-10-14 11:41:41.035 SCHWERWIEGEND: catalina.home = C:\Programme\Symantec\Symantec Endpoint Protection Manager\tomcat
    2009-10-14 11:41:41.035 SCHWERWIEGEND: java.user = null
    2009-10-14 11:41:41.035 SCHWERWIEGEND: user.language = de
    2009-10-14 11:41:41.035 SCHWERWIEGEND: user.country = DE
    2009-10-14 11:41:41.035 SCHWERWIEGEND: scm.server.version = 11.0.5002.333
    2009-10-14 11:41:48.316 SCHWERWIEGEND: ================== StartClientTransport ===================
    2009-10-14 11:41:48.926 SCHWERWIEGEND: Schedule is started!
    2009-10-14 11:42:10.145 SCHWERWIEGEND: Unknown Exception in: com.sygate.scm.server.task.SecurityAlertNotifyTask
    java.lang.IllegalArgumentException: Unmatched braces in the pattern.
     at java.text.MessageFormat.applyPattern(MessageFormat.java:476)
     at java.text.MessageFormat.<init>(MessageFormat.java:350)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.getLocalizedMessage(SecurityAlertNotifyTask.java:3338)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.analyzeTimeRange(SecurityAlertNotifyTask.java:1820)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.securityOutbreakByComputer(SecurityAlertNotifyTask.java:3011)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.processNotifications(SecurityAlertNotifyTask.java:581)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.run(SecurityAlertNotifyTask.java:277)
     at java.util.TimerThread.mainLoop(Timer.java:512)
     at java.util.TimerThread.run(Timer.java:462)
    
    2009-10-14 11:43:10.755 SCHWERWIEGEND: Unknown Exception in: com.sygate.scm.server.task.SecurityAlertNotifyTask
    java.lang.IllegalArgumentException: Unmatched braces in the pattern.
     at java.text.MessageFormat.applyPattern(MessageFormat.java:476)
     at java.text.MessageFormat.<init>(MessageFormat.java:350)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.getLocalizedMessage(SecurityAlertNotifyTask.java:3338)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.analyzeTimeRange(SecurityAlertNotifyTask.java:1820)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.securityOutbreakByComputer(SecurityAlertNotifyTask.java:3011)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.processNotifications(SecurityAlertNotifyTask.java:581)
     at com.sygate.scm.server.task.SecurityAlertNotifyTask.run(SecurityAlertNotifyTask.java:277)
     at java.util.TimerThread.mainLoop(Timer.java:512)
     at java.util.TimerThread.run(Timer.java:462)
    
    -----
    
    this repeats a hundred times... filesize: 1.57 MB
    


  • 4.  RE: SEPM Error - Unmatched braces in the pattern.

    Posted Oct 15, 2009 10:20 AM
    Do you have any other problems besides the log entries?  Just looking for more clues.  Also, does the SEPM server provide any other services?


  • 5.  RE: SEPM Error - Unmatched braces in the pattern.

    Posted Oct 16, 2009 01:13 AM

    Also check any errors are present in IIS logs or in event viewer…

     


  • 6.  RE: SEPM Error - Unmatched braces in the pattern.

    Posted Oct 16, 2009 03:03 AM

    eventlog -> nothing...
    iis log -> clear

    nothing changed, nothing special runs on the server: hp software/ilo,  commvault backup agent, ups network shutdown
    the only function is SEPM and manage 6TB harddisk arrays