Endpoint Protection

 View Only

  • 1.  SEPM failed upgrade from 12.1.5 to latest version

    Posted Apr 14, 2016 05:38 AM

    Good Day,

    I tried to upgrade my SEPM server to 12.1.6 mp4, but encountered error even before the upgrade process completed.

    120px_SEPM error.PNG

    Has anyone encountered this error? On the event logs I saw this error

    The Apache service named  reported the following error:
    >>> (20024)The given path is misformatted or contained invalid characters: AH00532: Invalid config file path C:\\Program Files (x86)\\Symantec\\Symantec Endpoint Protection Manager\\apache\\conf\\httpd.conf  

     

    Thank you and Regards



  • 2.  RE: SEPM failed upgrade from 12.1.5 to latest version

    Posted Apr 14, 2016 06:10 AM

    try this

    https://support.symantec.com/en_US/article.TECH224240.html

     in services.msc change the properties of the SEPM and SEPM Webserver services to logon as local account and try the upgrade
     


  • 3.  RE: SEPM failed upgrade from 12.1.5 to latest version

    Trusted Advisor
    Posted Apr 14, 2016 06:15 AM

    Have you, at some point, made some changes to the httpd.conf file?



  • 4.  RE: SEPM failed upgrade from 12.1.5 to latest version

    Posted Apr 14, 2016 07:50 PM
    I checked the article, it doesn't resolve the problem. My worry in changing the logon credential is I might not be able to revert back the credentials if the procedure wont work. Do you have some advise before doing this? Thanks


  • 5.  RE: SEPM failed upgrade from 12.1.5 to latest version

    Posted Apr 14, 2016 07:51 PM
    No I didn't change anything