Endpoint Protection

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  • 1.  SEPM hangs for 5 mins after selecting admin->Servers.

    Posted Oct 08, 2010 08:37 AM

    Hi ,

    I m running 11.0.6a. My sepm works fine until I click admin ->servers, it hangs for 5mins. Nothing shows up in activities bar and nothing happens even if I try to

    closing the management console.

    I m using embedded database.  Any suggestions would be appreciated.

    Thanks in advance



  • 2.  RE: SEPM hangs for 5 mins after selecting admin->Servers.

    Posted Oct 13, 2010 03:22 AM

    First, check your server performance. CPU and memory utilization.

    How about the report generation? Do you also experiance any slowdowns or errors there?



  • 3.  RE: SEPM hangs for 5 mins after selecting admin->Servers.

    Posted Oct 13, 2010 03:54 AM

    Which OS?

    Improve the Performance  Home, Monitors, and Reports pages by  configuring FastCGI in IIS. 

    How to configure the Symantec Endpoint Protection Manager to use FastCGI in IIS 7.0/7.5.

    Tuning the Performance of the Symantec Endpoint Protection Manager console

    http://www.symantec.com/business/support/index?page=content&id=TECH105179&locale=en_US