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SEPM Home Tab "Endpoint Status"

Created: 12 Dec 2012 • Updated: 12 Dec 2012 | 2 comments
This issue has been solved. See solution.

Symantec Endpoint Protection 12.1RU1 Web Console

Under the Home Tab/Endpoint Status, could someone tell me what the Disabled number is pointing to as being disabled (see attached )? I've reviewed the list of systems that is generated by clicking on Disabled and I see nothing on these systems that are any different than a system that is not in this list. SEP on the devices listed as being disabled are communicating with the SEPM and have current policies and signatures.

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ᗺrian's picture

Click on Disabled, it will open a new window with a better view.

From here, scroll over and you can see status on such things as AV, Firewall, SONAR, Download Insight, NIPS, Browser IPS, and tamper protection.

It is likely one of these is disabled. You can than go to the client and check.

The disabled state is a little misleading. You need to actually open it up to find out what.

It should read something like "Component Disabled" instead.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Rafeeq's picture

check this document

Client Endpoint Protection Status is "disabled" on the home page in the Symantec Protection Center when firewall is not installed