Endpoint Protection

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  • 1.  SEPM Install database connection problems

    Posted Apr 07, 2014 03:35 PM

    So we're trying to install the SEPM on a Windows 08 R2 box and we're using the SQL database option.

    The SQL database is running MS SQL 2012 SP1. The SEPM version we're trying to install is SEP 12.1.4a.

     

    We are able to connect to the database during step one, we're able to create a new database, and make it to the end of the install.

    We get to the "Preparing database" window at the very last step and it fails with a generic "Failed to connect to database". Firewall issues doesn't seem to be the issue, since connectivity has been verified by the DBA.

     

    Can anybody advise?

     



  • 2.  RE: SEPM Install database connection problems

    Posted Apr 07, 2014 03:42 PM

    Which credentials are being used to auth/connect?



  • 3.  RE: SEPM Install database connection problems

    Posted Apr 07, 2014 03:47 PM

    I apologize for my mistake. We're installing the SEPM on Windows 08 R2.

    We're using the dba credentials to connect.



  • 4.  RE: SEPM Install database connection problems

    Posted Apr 07, 2014 03:49 PM

    Is it sa?

    Are you using Windows or SQL server authentication?



  • 5.  RE: SEPM Install database connection problems

    Posted Apr 07, 2014 03:50 PM

    it is SA. We are using SQL server authentication.



  • 6.  RE: SEPM Install database connection problems

    Posted Apr 07, 2014 05:03 PM

    So suddenly we were allowed  access and we stopped getting the error. Everything seems to be working ok at this point. We've done plenty of backtracking and CANNOT figure out what has changed. What would cause such an intermittent error? Does anybody have any thoughts?

     



  • 7.  RE: SEPM Install database connection problems

    Posted Apr 07, 2014 06:22 PM

    I seen issues like this when authentication is incorrect but doesn't sound like the problem in your case



  • 8.  RE: SEPM Install database connection problems

    Posted Apr 07, 2014 06:27 PM

    TThanks will check it!