Endpoint Protection

Hi

I have scheduled an upgrade of our clients to the latest SEP version, this is working perfectly but I have a question:
I have scheduled the upgrade to run over 7 days, what happens if a client is out of the office for 10 days, will the client get upgraded when he/she return?

/Lasse

hi, i believe no. The client machine out for 10 days will not receive.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008101316284348

Pete!

Do not schedule update to run over hours/days.

Symantec do recommend to turn off schedulling in the below KB

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008121712452848

Client will take the upgrade as and when they are connected to SEPM.

Rgrds,
SAM

Thanks for the replies.

TO Sam:
Didn't know it worked like that. When we first bought SEP it was on version 11 MR2 and the upgrade procedure didn't work that well but have improved since.
So this means that when upgrading clients in the future, just add the new install package and turn of scheduling, then the clients will pull the installation from the SEPM. Is this correct?

/Lasse
 

Yes Lasse,

Absolutely correct.

You can mark my conversation as solution if you are satisfied with the reply.

rgrds,
SAM

Hi Sam

Do I have to remove the current install package that had the upgrade schedule and add it again without the schedule?

/Lasse

You should be able to edit the client install package in the Clients/Install Packages tab and disable the upgrade schedule.

Yes,

AS mention by RICK.

Rgrds,
SAM

Hi Rick and Sam

I had already done as Rick said but how quickly will the clients start to do the upgrade? Is there anyway to "force" the upgrade procedure?

I have the Communications Settings set to Push Mode and the Hearthbeat Interval at 5 minutes.

/Lasse

Lasse,

You can test the same with 1-2 machines. I hope it will take the upgrade within an hour of machines getting connected to SEPM and also depending upon the bandwith availability.

Recommend you to test the same.

Rgrds,
SAM

Hi Lasse,

I'm not sure how the communication settings work with the auto upgrade feature of SEPM.  I would assume that on the next heartbeat the client would perform the upgrade based on how many clients are performing their upgrades now.  I apologize but I don't know where to verify how many connections the SEPM can handle at once by default.

In my opinion, let it run for an hour see how many clients upgraded.  In my experience, the clients upgrade failry quick for those that are online.

I agree with your comments Rick.

Rgrds,
SAM