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sepm installation question about password

Updated: 21 May 2010 | 8 comments
Jacky.Wu's picture
Jacky.Wu
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This issue has been solved. See solution.

during the installation, there is one interface describing info as below.

the management server and client computers encrypt the data they send each other. You will need to create encryption password below and enter it in the event of disaster recovery.

If I set the password here, is there any place i have to make the same password with that.

could some one help me clear my mind?

thanks very much!

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Vikram Kumar-SAV to SEP's picture
10
Nov
2009
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Vikram Kumar-SAV to SEP
Symantec Employee
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No just keep this password in

No just keep this password in your documentation.
You won't need this password anywhere. Except if you run into some problem and you have to rebuild your SEPM, this is your database password. 

VMWARE-- SEP 12.1 vs McAfee vs Trend Micro

Jacky.Wu's picture
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Nov
2009
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Jacky.Wu

i have lan-enforcer in my

i have lan-enforcer in my company. I want to enable snac with lan-enforcer and sepm. Do you think the password here related to the lan-enforcer. somebody told me that the password i made will be used for lan-enforcer, right?

Vikram Kumar-SAV to SEP's picture
10
Nov
2009
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Vikram Kumar-SAV to SEP
Symantec Employee
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Encryption Password Name of

Encryption Password
Name of the password that encrypts communication
between the Symantec Endpoint Protection Manager,
clients, and optional Enforcer hardware devices. The
password can be from 1-32 alphanumeric characters and
is required.
Document this password and put it in a safe. You cannot
change or recover the password after you create the
database. You must also enter this password for disaster
recovery purposes if you do not have a backed up database
to restore.

 

VMWARE-- SEP 12.1 vs McAfee vs Trend Micro

Jacky.Wu's picture
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Nov
2009
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Jacky.Wu

once i have forgotten the

once i have forgotten the password what i made, is there anyway in the manager interface to change the password?

Ajit Jha's picture
10
Nov
2009
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Ajit Jha
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This password will help u in

This password will help u in Disaster Recovery.

Regards'

Ajit Jha

Technical Consultant

STS

AravindKM's picture
11
Nov
2009
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AravindKM

It is not possible to recover

It is not possible to recover the encryption password
If you are keeping a regular backup of your database in a safe place it is not at all required
The only scenario which this password is required is if you don't have a database backup and you need to restore the communication with clients..
For more informations refer the doc below
Best Practices for Disaster Recovery with Symantec
Endpoint Protection

 

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Vikram Kumar-SAV to SEP's picture
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2009
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Vikram Kumar-SAV to SEP
Symantec Employee
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 You cannot change or recover

 You cannot

change or recover the password after you create the
database.
however check these documents.

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/1af09196831f2c208825758500670bf8?OpenDocument

https://www-secure.symantec.com/connect/articles/h...

VMWARE-- SEP 12.1 vs McAfee vs Trend Micro

SOLUTION
Jacky.Wu's picture
12
Nov
2009
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Jacky.Wu

Thanks very much!

Thanks very much!

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