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  • 1.  SEPM license question

    Posted Dec 22, 2014 10:25 AM

    Good morning, we recently applied our new license file in SEPM and it created a new license key but left the old one behind.  i am now getting email alerts that our license has expired.  Can I simply delete the old outdated license entry off the Admin screen or is there a process to follow to remove it?



  • 2.  RE: SEPM license question

    Posted Dec 22, 2014 10:26 AM

    Yes you can. Should be as simple as selecting the old license in the screen and removing it.

    See similar thread here:

    https://www-secure.symantec.com/connect/forums/how-long-do-expired-license-notices-keep-going#comment-6099871



  • 3.  RE: SEPM license question

    Posted Dec 22, 2014 10:27 AM

    Yes you can delete old license



  • 4.  RE: SEPM license question

    Posted Dec 22, 2014 10:35 AM

    Thank you very much!  Just wanted to be sure.



  • 5.  RE: SEPM license question
    Best Answer

    Posted Dec 22, 2014 10:36 AM

    No problem, and you're welcome! Please don't forget to close out this thread :)

    Take care



  • 6.  RE: SEPM license question

    Posted Dec 22, 2014 10:37 AM

    The expired license can be deleted! Then go to home, check the license status. You will Good.



  • 7.  RE: SEPM license question

    Posted Dec 22, 2014 11:35 AM

    Not sure i know how to close it.

    I just marked one of your comments as the Solution.

    Does that do it?



  • 8.  RE: SEPM license question

    Posted Dec 22, 2014 11:43 AM

    Correct. Clicking the "Mark as Solution" will close it out. Ideally, you want to mark my first one but this is a short thread, quick and to the point, so other admins will still get the point :)