Hello,
After several months of sucessfull scheduled Liveupdate run it stopped working , forcing me to everyday manual update :-(
It happened on two W2003 servers with SEPM at the same time.
here is log from SEPM console:
April 21, 2009 1:43:54 PM CEST: LiveUpdate retry failed. Will try again. [Site: My Site] [Server: doc02]
April 21, 2009 1:43:54 PM CEST: LUALL.EXE finished running. [Site: My Site] [Server: doc02]
April 21, 2009 1:43:54 PM CEST: LiveUpdate encountered one or more errors. Return code = 4. [Site: My Site] [Server: doc02]
April 21, 2009 1:43:29 PM CEST: SESM AntiVirus Client Win64 [11.0.3001] is up-to-date. [Site: My Site] [Server: doc02]
April 21, 2009 1:43:26 PM CEST: SESM AntiVirus Client Win32 [11.0.3001] is up-to-date. [Site: My Site] [Server: doc02]
April 21, 2009 1:43:20 PM CEST: Antivirus and antispyware definitions Win32 11.0 MicroDefsB.CurDefs is up-to-date. [Site: My Site] [Server: doc02]
April 21, 2009 1:43:19 PM CEST: Symantec Endpoint Protection Manager Content Catalog 11.0 is up-to-date. [Site: My Site] [Server: doc02]
April 21, 2009 1:40:05 PM CEST: LUALL.EXE has been launched. [Site: My Site] [Server: doc02]
April 21, 2009 1:40:05 PM CEST: LiveUpdate retry started. [Site: My Site] [Server: doc02]
April 21, 2009 1:25:04 PM CEST: LiveUpdate failed. [Site: My Site] [Server: doc02]
I tried to reinstall LiveUpdate / Document ID: 2007100907303548
I tried also to clean Virus Definitions folders and republish Live Update Product Inventory on Symantec
Endpoint Protection Manager / Document ID: 2008041516215948
nothing helped , the error is still
here is log from LUall.exe :
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The following Symantec products and components are installed on your computer.
> Antivirus and antispyware definitions Win32 11.0 Hub
> Antivirus and antispyware definitions Win32 11.0 MicroDefsB.CurDefs
> Antivirus and antispyware definitions Win64 11.0 Hub
> Antivirus and antispyware definitions Win64 11.0 MicroDefsB.CurDefs
> Decomposer Win32 and Win64 11.0
> Intrusion Prevention signatures Win32 11.0
> Intrusion Prevention signatures Win64 11.0
> LiveUpdate
> SESM AntiVirus Client Win32
> SESM AntiVirus Client Win64
> Submission Control signatures 11.0
> Symantec Backup Exec (TM) 11d for Windows Servers
> Symantec Endpoint Protection Manager Content Catalog 11.0
> Symantec Endpoint Protection Win32 11.0.0 (Czech)
> Symantec Endpoint Protection Win32 11.0.0 (English)
> Symantec Endpoint Protection Win32 11.0.0 (German)
> Symantec Endpoint Protection Win32 11.0.1000 (Czech)
> Symantec Endpoint Protection Win32 11.0.1000 (English)
> Symantec Endpoint Protection Win32 11.0.1000 (German)
> Symantec Endpoint Protection Win32 11.0.2000 (Czech)
> Symantec Endpoint Protection Win32 11.0.2000 (English)
> Symantec Endpoint Protection Win32 11.0.2000 (German)
> Symantec Endpoint Protection Win64 11.0.0 (Czech)
> Symantec Endpoint Protection Win64 11.0.0 (English)
> Symantec Endpoint Protection Win64 11.0.0 (German)
> Symantec Endpoint Protection Win64 11.0.1000 (Czech)
> Symantec Endpoint Protection Win64 11.0.1000 (English)
> Symantec Endpoint Protection Win64 11.0.1000 (German)
> Symantec Endpoint Protection Win64 11.0.2000 (Czech)
> Symantec Endpoint Protection Win64 11.0.2000 (English)
> Symantec Endpoint Protection Win64 11.0.2000 (German)
> Symantec Network Access Control Win32 11.0.0 (Czech)
> Symantec Network Access Control Win32 11.0.0 (English)
> Symantec Network Access Control Win32 11.0.0 (German)
> Symantec Network Access Control Win32 11.0.1000 (Czech)
> Symantec Network Access Control Win32 11.0.1000 (English)
> Symantec Network Access Control Win32 11.0.1000 (German)
> Symantec Network Access Control Win32 11.0.2000 (Czech)
> Symantec Network Access Control Win32 11.0.2000 (English)
> Symantec Network Access Control Win32 11.0.2000 (German)
> Symantec Network Access Control Win64 11.0.0 (Czech)
> Symantec Network Access Control Win64 11.0.0 (English)
> Symantec Network Access Control Win64 11.0.0 (German)
> Symantec Network Access Control Win64 11.0.1000 (Czech)
> Symantec Network Access Control Win64 11.0.1000 (English)
> Symantec Network Access Control Win64 11.0.1000 (German)
> Symantec Network Access Control Win64 11.0.2000 (Czech)
> Symantec Network Access Control Win64 11.0.2000 (English)
> Symantec Network Access Control Win64 11.0.2000 (German)
> Symantec Security Software
> Symantec Security Software Update
> TruScan proactive threat scan commercial application engine 11.0
> TruScan proactive threat scan commercial application list Win32 11.0
> TruScan proactive threat scan commercial application list Win64 11.0
> TruScan proactive threat scan data 11.0
> TruScan proactive threat scan engine Win32 11.0
> TruScan proactive threat scan engine Win64 11.0
> TruScan proactive threat scan whitelist Win32 11.0
> TruScan proactive threat scan whitelist Win64 11.0
Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Downloading catalog file (1 of 202), product up-to-date.
Downloading catalog file (2 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (3 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (4 of 202), product up-to-date.
Downloading catalog file (5 of 202), product up-to-date.
Downloading catalog file (6 of 202), product up-to-date.
Downloading catalog file (7 of 202), product up-to-date.
Downloading catalog file (8 of 202), product up-to-date.
Downloading catalog file (9 of 202), product up-to-date.
Downloading catalog file (10 of 202), product up-to-date.
Downloading catalog file (11 of 202), product up-to-date.
Downloading catalog file (12 of 202), product up-to-date.
Downloading catalog file (13 of 202), product up-to-date.
Downloading catalog file (14 of 202), product up-to-date.
Downloading catalog file (15 of 202), product up-to-date.
Downloading catalog file (16 of 202), product up-to-date.
Downloading catalog file (17 of 202), product up-to-date.
Downloading catalog file (18 of 202), product up-to-date.
Downloading catalog file (19 of 202), product up-to-date.
Downloading catalog file (20 of 202), product up-to-date.
Downloading catalog file (21 of 202), product up-to-date.
Downloading catalog file (22 of 202), product up-to-date.
Downloading catalog file (23 of 202), product up-to-date.
Downloading catalog file (24 of 202), product up-to-date.
Downloading catalog file (25 of 202), product up-to-date.
Downloading catalog file (26 of 202), product up-to-date.
Downloading catalog file (27 of 202), product up-to-date.
Downloading catalog file (28 of 202), product up-to-date.
Downloading catalog file (29 of 202), product up-to-date.
Downloading catalog file (30 of 202), product up-to-date.
Downloading catalog file (31 of 202), product up-to-date.
Downloading catalog file (32 of 202), product up-to-date.
Downloading catalog file (33 of 202), product up-to-date.
Downloading catalog file (34 of 202), product up-to-date.
Downloading catalog file (35 of 202), product up-to-date.
Downloading catalog file (36 of 202), product up-to-date.
Downloading catalog file (37 of 202), product up-to-date.
Downloading catalog file (38 of 202), product up-to-date.
Downloading catalog file (39 of 202), product up-to-date.
Downloading catalog file (40 of 202), product up-to-date.
Downloading catalog file (41 of 202), product up-to-date.
Downloading catalog file (42 of 202), product up-to-date.
Downloading catalog file (43 of 202), product up-to-date.
Downloading catalog file (44 of 202), product up-to-date.
Downloading catalog file (45 of 202), product up-to-date.
Downloading catalog file (46 of 202), product up-to-date.
Downloading catalog file (47 of 202), product up-to-date.
Downloading catalog file (48 of 202), product up-to-date.
Downloading catalog file (49 of 202), product up-to-date.
Downloading catalog file (50 of 202), product up-to-date.
Downloading catalog file (51 of 202), product up-to-date.
Downloading catalog file (52 of 202), product up-to-date.
Downloading catalog file (53 of 202), product up-to-date.
Downloading catalog file (54 of 202), product up-to-date.
Downloading catalog file (55 of 202), product up-to-date.
Downloading catalog file (56 of 202), product up-to-date.
Downloading catalog file (57 of 202), product up-to-date.
Downloading catalog file (58 of 202), product up-to-date.
Downloading catalog file (59 of 202), product up-to-date.
Downloading catalog file (60 of 202), product up-to-date.
Downloading catalog file (61 of 202), product up-to-date.
Downloading catalog file (62 of 202), product up-to-date.
Downloading catalog file (63 of 202), product up-to-date.
Downloading catalog file (64 of 202), product up-to-date.
Downloading catalog file (65 of 202), product up-to-date.
Downloading catalog file (66 of 202), product up-to-date.
Downloading catalog file (67 of 202), product up-to-date.
Downloading catalog file (68 of 202), product up-to-date.
Downloading catalog file (69 of 202), product up-to-date.
Downloading catalog file (70 of 202), product up-to-date.
Downloading catalog file (71 of 202), product up-to-date.
Downloading catalog file (72 of 202), product up-to-date.
Downloading catalog file (73 of 202), product up-to-date.
Downloading catalog file (74 of 202), product up-to-date.
Downloading catalog file (75 of 202), product up-to-date.
Downloading catalog file (76 of 202), product up-to-date.
Downloading catalog file (77 of 202), product up-to-date.
Downloading catalog file (78 of 202), product up-to-date.
Downloading catalog file (79 of 202), product up-to-date.
Downloading catalog file (80 of 202), product up-to-date.
Downloading catalog file (81 of 202), product up-to-date.
Downloading catalog file (82 of 202), product up-to-date.
Downloading catalog file (83 of 202), product up-to-date.
Downloading catalog file (84 of 202), product up-to-date.
Downloading catalog file (85 of 202), product up-to-date.
Downloading catalog file (86 of 202), product up-to-date.
Downloading catalog file (87 of 202), product up-to-date.
Downloading catalog file (88 of 202), product up-to-date.
Downloading catalog file (89 of 202), product up-to-date.
Downloading catalog file (90 of 202), product up-to-date.
Downloading catalog file (91 of 202), product up-to-date.
Downloading catalog file (92 of 202), product up-to-date.
Downloading catalog file (93 of 202), product up-to-date.
Downloading catalog file (94 of 202), product up-to-date.
Downloading catalog file (95 of 202), product up-to-date.
Downloading catalog file (96 of 202), product up-to-date.
Downloading catalog file (97 of 202), product up-to-date.
Downloading catalog file (98 of 202), product up-to-date.
Downloading catalog file (99 of 202), product up-to-date.
Downloading catalog file (100 of 202), product up-to-date.
Downloading catalog file (101 of 202), product up-to-date.
Downloading catalog file (102 of 202), product up-to-date.
Downloading catalog file (103 of 202), product up-to-date.
Downloading catalog file (104 of 202), product up-to-date.
Downloading catalog file (105 of 202), product up-to-date.
Downloading catalog file (106 of 202), product up-to-date.
Downloading catalog file (107 of 202), product up-to-date.
Downloading catalog file (108 of 202), product up-to-date.
Downloading catalog file (109 of 202), product up-to-date.
Downloading catalog file (110 of 202), product up-to-date.
Downloading catalog file (111 of 202), product up-to-date.
Downloading catalog file (112 of 202), product up-to-date.
Downloading catalog file (113 of 202), product up-to-date.
Downloading catalog file (114 of 202), product up-to-date.
Downloading catalog file (115 of 202), product up-to-date.
Downloading catalog file (116 of 202), product up-to-date.
Downloading catalog file (117 of 202), product up-to-date.
Downloading catalog file (118 of 202), product up-to-date.
Downloading catalog file (119 of 202), product up-to-date.
Downloading catalog file (120 of 202), product up-to-date.
Downloading catalog file (121 of 202), product up-to-date.
Downloading catalog file (122 of 202), product up-to-date.
Downloading catalog file (123 of 202), product up-to-date.
Downloading catalog file (124 of 202), product up-to-date.
Downloading catalog file (125 of 202), product up-to-date.
Downloading catalog file (126 of 202), product up-to-date.
Downloading catalog file (127 of 202), product up-to-date.
Downloading catalog file (128 of 202), product up-to-date.
Downloading catalog file (129 of 202), product up-to-date.
Downloading catalog file (130 of 202), product up-to-date.
Downloading catalog file (131 of 202), product up-to-date.
Downloading catalog file (132 of 202), product up-to-date.
Downloading catalog file (133 of 202), product up-to-date.
Downloading catalog file (134 of 202), product up-to-date.
Downloading catalog file (135 of 202), product up-to-date.
Downloading catalog file (136 of 202), product up-to-date.
Downloading catalog file (137 of 202), product up-to-date.
Downloading catalog file (138 of 202), product up-to-date.
Downloading catalog file (139 of 202), product up-to-date.
Downloading catalog file (140 of 202), product up-to-date.
Downloading catalog file (141 of 202), product up-to-date.
Downloading catalog file (142 of 202), product up-to-date.
Downloading catalog file (143 of 202), product up-to-date.
Downloading catalog file (144 of 202), product up-to-date.
Downloading catalog file (145 of 202), product up-to-date.
Downloading catalog file (146 of 202), product up-to-date.
Downloading catalog file (147 of 202), product up-to-date.
Downloading catalog file (148 of 202), product up-to-date.
Downloading catalog file (149 of 202), product up-to-date.
Downloading catalog file (150 of 202), product up-to-date.
Downloading catalog file (151 of 202), product up-to-date.
Downloading catalog file (152 of 202), product up-to-date.
Downloading catalog file (153 of 202), product up-to-date.
Downloading catalog file (154 of 202), product up-to-date.
Downloading catalog file (155 of 202), product up-to-date.
Downloading catalog file (156 of 202), product up-to-date.
Downloading catalog file (157 of 202), product up-to-date.
Downloading catalog file (158 of 202), product up-to-date.
Downloading catalog file (159 of 202), product up-to-date.
Downloading catalog file (160 of 202), product up-to-date.
Downloading catalog file (161 of 202), product up-to-date.
Downloading catalog file (162 of 202), product up-to-date.
Downloading catalog file (163 of 202), product up-to-date.
Downloading catalog file (164 of 202), product up-to-date.
Downloading catalog file (165 of 202), product up-to-date.
Downloading catalog file (166 of 202), product up-to-date.
Downloading catalog file (167 of 202), product up-to-date.
Downloading catalog file (168 of 202), product up-to-date.
Downloading catalog file (169 of 202), product up-to-date.
Downloading catalog file (170 of 202), product up-to-date.
Downloading catalog file (171 of 202), product up-to-date.
Downloading catalog file (172 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (173 of 202), product up-to-date.
Downloading catalog file (174 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (175 of 202), product up-to-date.
Downloading catalog file (176 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (177 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (178 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (179 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (180 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (181 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (182 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (183 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (184 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (185 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (186 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (187 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (188 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (189 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (190 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (191 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (192 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (193 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (194 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (195 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (196 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (197 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (198 of 202), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (199 of 202), product up-to-date.
Downloading catalog file (200 of 202), product up-to-date.
Downloading catalog file (201 of 202), product up-to-date.
Downloading catalog file (202 of 202), product up-to-date.
The following updates have been found:
> Antivirus and antispyware definitions Win32 11.0 MicroDefsB.CurDefs, 4081.5 KB
> Antivirus and antispyware definitions Win64 11.0 MicroDefsB.CurDefs, 4075.1 KB
> TruScan proactive threat scan whitelist Win32 11.0, 367.2 KB
> TruScan proactive threat scan whitelist Win64 11.0, 367.2 KB
> TruScan proactive threat scan commercial application list Win32 11.0, 74.1 KB
> TruScan proactive threat scan commercial application list Win64 11.0, 74.1 KB
Total Download 9039.3 KB
Downloading Antivirus and antispyware definitions Win32 11.0 MicroDefsB.CurDefs (1 of 1), 95% complete...
Downloading failed, error summary...
LU1835: The LiveUpdate server failed to respond in a reasonable amount of time. This could happen because you could not connect to the server, the server is now unavailable, or you became disconnected to the server. Try running LiveUpdate again.
LiveUpdate session is complete.
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so LUall.exe downloads definition files , and then it says that it cannot contact server !! quite strange.
anyone can help?
thanks