Endpoint Protection

 View Only
  • 1.  SEPM manual update looping

    Posted Sep 15, 2011 09:11 PM

    I downloaded the jdb file for SEPM on 64 bit.

    Copied it to c:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming

    I see a folder being created and then disappear. then get created again. and then disappear again.

    I expect this to update the SEPM server and then the files get deleted.



  • 2.  RE: SEPM manual update looping

    Posted Sep 15, 2011 09:23 PM

    Check if this article helps....

     http://www.symantec.com/docs/TECH102607



  • 3.  RE: SEPM manual update looping
    Best Answer

    Posted Sep 15, 2011 10:07 PM

    Hi mon_raralio,

                It is normal, Create different Folders for updates. These Check these folders,

     "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\content\{C60DC234-65F9-4674-94AE-62158EFCA433}"
    64-bit definitions: "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\content\{1CD85198-26C6-4bac-8C72-5D34B025DE35}"

     

    For some time the folders are created and Disappears but it still keep doing that for several minutes.

    You have check for the Space for the Drive where the updates are installed.

    It might be an issue with the low space in the drive.



  • 4.  RE: SEPM manual update looping

    Posted Sep 15, 2011 10:09 PM

    This is a new server. :D



  • 5.  RE: SEPM manual update looping

    Posted Sep 15, 2011 10:19 PM

    Hi ,

      Is it still looping?

     or 

    Is it stopped after some time ?.



  • 6.  RE: SEPM manual update looping

    Posted Sep 15, 2011 10:22 PM

    Thanks Optimus. (Never thought I'd repeat a script from a cartoon). :P

    The update did work. Sometimes, it loops, sometimes it doesn't.

    Moral of the story. If it loops, try and delete the file and download a new one. And have patience and see if it disappears.



  • 7.  RE: SEPM manual update looping

    Posted Sep 15, 2011 10:38 PM

    It's working now. :D



  • 8.  RE: SEPM manual update looping

    Posted Sep 15, 2011 10:49 PM

    Thanks a lot ..