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SEPM more than 30GB space

Created: 23 Sep 2013 | 9 comments

Recently i received many alerts (A server on the site had low memory, low disk space or was overloaded). 

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\ and outbox folder have 21 GB ... inetpub have other 6 GB, 

What i need to do to resolve this issue?

Operating Systems:

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Mithun Sanghavi's picture

Hello,

What version of SEP 12.1 are you running?

Check this Article:

High Disk Space is being consumed by C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\Importpackage

http://www.symantec.com/connect/articles/high-disk-space-being-consumed-cprogram-filessymantecsymantec-endpoint-protection-managerda

Symantec Endpoint Protection Manager 12.1 database using a high amount of Hard drive space

https://www-secure.symantec.com/connect/articles/symantec-endpoint-protection-manager-121-database-using-high-amount-hard-drive-space

Issue Related to Low disk space.

http://www.symantec.com/connect/articles/issue-related-low-disk-space

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Rafeeq's picture

whats the version of sepm u are using?

earlier version had this issue, latest is 12.1.3 so please upgrade.

Mithun Sanghavi's picture

Hello,

Please migrate to the Latest version of SEP 12.1.3001 and check if that resolves the issue.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Rafeeq's picture

outbox if the folder where sepm will put the required datas and clients pick if from here, did you do any autopgrade package being assigned in there, is so you can manually delete those.

jcarloskastillo's picture

Which i have to download? 

Symantec_Endpoint_Protection_12.1.3_Part1_Installation_EN.exe
Symantec_Endpoint_Protection_12.1.3_Part2_Tools_EN.exe
Symantec_Endpoint_Protection_12.1.3_SEPM_EN.exe
 
 
How can i upgrade?
 
do i need to delete manually outbox folder?
ᗺrian's picture

Part1 contains the full installs

Follow this link

http://www.symantec.com/docs/TECH163700

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello,

Download the "Symantec_Endpoint_Protection_12.1.3_Part1_Installation_EN.exe" 

Check these Articles:

Understanding the Downloads of Symantec Endpoint Protection (SEP) 12.1 available on Symantec FileConnect website.

https://www-secure.symantec.com/connect/articles/understanding-downloads-symantec-endpoint-protection-sep-121-available-symantec-fileconnect

Latest Symantec Endpoint Protection Released - SEP 12.1.RU3

https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru3

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SameerU's picture

hi

Please upgrade to SEP 12.1.3

Regards