Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

SEPM not reporting SEP clients correctly

Updated: 21 May 2010 | 3 comments
mithrax's picture
0 0 Votes
Login to vote

We have a sepm server (mr4 mp1) running on virtual server 2008 x64 attached to sql 2005 that is on another server. 
On the dashboard of the sepm it shows all the clients - Not Reporting Status
If I look @ the clients it shows them as updated to latest def and check-in time.
How can I make the clients show up properly in the dashboard?  Clients show a green dot on them, are up to date on defs and show

The clients are setup to connect to sepm using resolve using DNS as listed here
http://www.symantec.com/connect/forums/recommended-procedure-sepm-manager-ip-address-change

Comments

Mike OBrien HP's picture
16
Apr
2009
0 Votes 0
Login to vote

Hi mithrax, i have tickets

Hi mithrax, i have tickets open with Enterprise support on this issue; What i have been told to do is delete the clients form the Console and DB and they are suppose to re-register. Im not Sure why this behavior is so, in my case its not fiasable as there are over 20k+ SEP clients in the customers environment

Michael
Though I am an HP Employee, ALL of my posts express MY opinion and not that of HP.

SAM_SHAIKH's picture
16
Apr
2009
0 Votes 0
Login to vote

Hi Michael, Are you facing

Hi Michael,

Are you facing the issue with SEPM on Windows 2008 server??

Rgrds,
SAM

mithrax's picture
17
Apr
2009
0 Votes 0
Login to vote

Do you have directions on how

Do you have directions on how to remove the clients from the console and db so that they reregister?