Endpoint Protection

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  • 1.  SEPM not sending virus detection alerts, but is sending normal reports

    Posted Oct 15, 2013 10:30 AM

    Good Morning,

     

    I have SEPM 12.1.3 and currently working on a Windows Server 2008 virtual machine. I am not receiving single risk events that are triggered when a virus is found on a remote computer, however I am receving scheduled reports via email with no problems. When sending test emails they send with no problems. SEPM was recently migrated from a physical server to virtual. Could that be my problem?



  • 2.  RE: SEPM not sending virus detection alerts, but is sending normal reports
    Best Answer

    Posted Oct 15, 2013 10:32 AM

    Delete the notification and re-create. See if that fixes it.



  • 3.  RE: SEPM not sending virus detection alerts, but is sending normal reports

    Posted Oct 15, 2013 10:40 AM

    I will try that and get back to you. Thank you for your quick response Brian.



  • 4.  RE: SEPM not sending virus detection alerts, but is sending normal reports

    Posted Oct 15, 2013 10:42 AM

    Glad to help. I've seen things get out of whack during upgrades or moves so it may be just as simple as re-creating. Hopefully...wink



  • 5.  RE: SEPM not sending virus detection alerts, but is sending normal reports

    Posted Oct 16, 2013 11:18 AM

    Brian,

     

    After re-creating the Single Risk event notification I am now successfully receiving emails. Thanks again for your help!



  • 6.  RE: SEPM not sending virus detection alerts, but is sending normal reports

    Posted Oct 16, 2013 11:24 AM

    awesome! you're welcome