Endpoint Protection

Tried to repair SEPM & cleared the old corrupted definitions and still same

changed the LU settings to Interactive and SEPM able to download all the definitions but not extracting the definitions

Did .jdb file drop but SEPM unable to extract the definitions as it creates .ERR file

Sesum log:
 
09/05 08:19:20 [19bc:1298] INFO(Med)   ProductUtil Response code: 0x10010000
09/05 08:19:20 [19bc:1298] ERROR       SesmLu Servlet returned unexpected server errorat SesmLu.cpp[1719]
09/05 08:19:20 [19bc:1298] ERROR       SesmLu Failed to notify SESM servlet of new LiveUpdate package.at SesmLu.cpp[1502]
09/05 08:19:20 [19bc:1298] INFO(Med)   SesmLu Notified server about new LiveUpdate content
09/05 08:19:20 [19bc:1298] ERROR       SesmLu Fail to notify server of new content.at SesmLu.cpp[654]
09/05 08:19:20 [19bc:1298] INFO(Low)   DefaultDefUtilsContentHandler CDefUtils::~CDefUtils(): destructor exiting. (File = defutils.cpp, Line = 430
09/05 08:38:06 [19dc:06fc] INFO(High)  SesmLu

Any help would be greatly appreciated

Please run the symhelp tool on it to troubleshoot

Troubleshooting computer issues with the Symantec Help support tool

So when you get that .ERR while the .JDB is processed, its most likely a DB issue.

Can you check the Db folder to see if there are any Err.log generated? If so, please post them here.

Cleared the corrupted definitions, the second time and SEPM seems to be taking definitions now.

Cannot confirm that the issue is resolved. Need to wait for a day or two..