Endpoint Protection

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  • 1.  SEPM is not updating virus definitions

    Posted May 21, 2011 10:34 AM
      |   view attached

    Hi,
    The last virus definition on my SEPM console says 2011/04/12, however, when I go to Admin, Servers, Local Site and Download LiveUpdate Content, the log shows the following:

    21 de mayo de 2011 06:47:28 PM PKT:  LiveUpdate succeeded.   [Site: My Site]  [Server: servidor]
    21 de mayo de 2011 06:47:28 PM PKT:  LUALL.EXE finished running.  [Site: My Site]  [Server: servidor]
    21 de mayo de 2011 06:47:28 PM PKT:  LUALL.EXE finished.  There were no new content updates. Return code = 1.  [Site: My Site]  [Server: servidor]
    21 de mayo de 2011 06:47:12 PM PKT:  LUALL.EXE has been launched.  [Site: My Site]  [Server: servidor]
    21 de mayo de 2011 06:47:12 PM PKT:  Download started.  [Site: My Site]  [Server: servidor]

    Does anyone have any idea how to solve this problem?



  • 2.  RE: SEPM is not updating virus definitions
    Best Answer

    Posted May 21, 2011 11:11 AM

    Follow this doc and re-install and re-register liveupdate to SEPM

    http://www.symantec.com/docs/TECH102609



  • 3.  RE: SEPM is not updating virus definitions

    Trusted Advisor
    Posted May 23, 2011 12:27 PM

    Hello,

    This can be corrected by registering the SEPM with LiveUpdate.

    To register SEPM with LiveUpdate:


    1. Click Start, then Run.
    2. Type cmd , click OK.
    3. At the command prompt type CD and the path to lucatalog.exe. By default the command would be: 
      cd C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin
    4. Type lucatalog -cleanup
    5. Type lucatalog -update
    6. Run Live Update


  • 4.  RE: SEPM is not updating virus definitions



  • 5.  RE: SEPM is not updating virus definitions

    Posted May 23, 2011 02:13 PM

    The steps detailed in the first doc worked perfectly, the SEPM is now with the lastest virus definitions, thanks for the help guys!