Endpoint Protection

I had tried to install the SEPM patch (SEPServerPatch-v6.01.exe )for solving dec 31 2009 issue and I am getting the error "unable to apply SEP server patch on this computer" .I had followed the instructions of this doc Manually Applying the 2010 definitions patch to Symantec Endpoint Protection Manager (SEP).But my SEPM still shows 2009 dec 31 dated definitions. If I check the registry entry HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Symantec\Symantec Endpoint Protection\SEPM\PatchSequence ,it's value is 1 and my server content catalog is appearing as updated (revision is 2010-01-15 rev.943). What may be the problem?. My SEPM is MR4 and it's OS is windows 2003 64 bit. 

Patches are version specific. When you try to install the MR3 patch on a different version SEPM, you can expect to see this error.

Please apply the version of the patch that matches the version of SEPM you run.

Can you tell me from were I can download it.. 

This is the link you can download it from.

http://service1.symantec.com/support/ent-security.nsf/docid/2010010308571348

Take a look at this video.

http://www.symantec.com/connect/videos/symantec-endpoint-protection-definition-patch

The public article will be updated as new patches become available;

http://service1.symantec.com/support/ent-security.nsf/docid/2010010308571348

Hi Sandip_Sali

We are currently on version SEPM 11.4202.75 and I have downloaded the patch SEPServerPatch-v6.01.exe, however when I try and run this patch I get the following error : Unable to apply SEP Server patch on this Computer.

http://service1.symantec.com/support/ent-security.nsf/docid/2010010308571348

This weblink suggests this is the patch I need for 11.4202.75 so why the error?

Regards

Hi...

I am also facing the same problem.

There is a line "The following SEPM/SPC builds have been added to the patch:"

This means the patch which is available for download contains the fix for all listed version. But its not working in our setup. I have not found different patches for different version.

Both links are referring same article.
I am unable to find a separate patch for MR4  

Hi,

I am also facing the same problem.  I am also not able to find any other fix apart from the mention. 

I had downloaded jdb file and now the  definitions of SEPM became 21-1-2010 .Let me check whether it will download the 2010 defs automatically.. 

No it is not happening. Now I am started believing that the problem is with my LUA ..Let me try with it... 

Hi,

Having the same issue where message says: 'Unable to apply the SEP Server patch on this computer'.  I have MS Server 2003 x64 and am running SEPM 11.0.4202.75

Only patch I could find was: SEPServerPatch-v6.01.exe

Any updates would be appreciated.

Try this  and see if that works

Stop the SEPM service 

Rremove the scm-server.jar 

Change the name of the scm-server.jar.disabled to scm-server.jar

Start the SEPM service

Then run the patch again

That did the trick Prachand.  Thanks.

The problem was with LUA,I rectified it. After that my SEPMs are updating as normal..

Please need help...I have this SEPM version 11.0.776.942. Upon following the some procedure (delete and rename .jar )and executed SEP ServerPatch-v6.01. Still unable to update and having this error message on the View Servers (An Anexpected Exception Has Occured). Thank you very much.

This is very very old version.Pls upgrade it to RU6.If possible install freshly this version and use sylink replacer (you can get this from symantec support) to connect all clients back to SEPM