SEPM PTP is uptodate but clients not
Created: 17 Sep 2012 | 14 comments
Hi all,
the SEPM shows the latest PTP Virus definition see figure1. On the client i still see the virus def. stuck on 23rd of August - figure 2. The latest downloasds on the SEP client figure 3 i see still the 23rd. Please help.
I have cleard the cache using luall.exe
I have replaced the .jdp file
I have downloaded today the latest definitions
I have restarted the server
Discussion Filed Under:
Comments 14 Comments • Jump to latest comment
Hi,
When You will be update JDB file NTP and PTP defination not updated.
Check this thread
https://www-secure.symantec.com/connect/forums/jdb-file
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hi Ashish,
thanks for your reply and hint, could you please let me know why on figure2 the heuristic is still on 23rd?
HI,
Once uninstall the the SEP client and reinstall the SEp client ...
Then check the updates and let us know ...
how many System not updating PTP service ?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
we have about 700 clients. some are uptodate some not and on others PTP is uptodate but the NTP not i am confused. I have done just for testign on some servers the manaul LU and the few works fine and few not as mentioned situation above.
I am not sure but i think this problem are same before you have raised one of Thread (https://www-secure.symantec.com/connect/forums/ptp-not-updating-all-other-definitions-are-uptodate)
Try this setting only one client
https://www-secure.symantec.com/connect/blogs/ptp-service-not-working-symantec-client
Edit.
Kindly verify are you manualy update SEPM Server Or Automaticaly Update for Live Update settings?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hello,
Could you please let us know how are the clients receiving their Latest definitions? Is it SEPM, GUP, LUA?
Secondly, JDB file will only update AV definitions, it can't update PTP & NTP definitions.
Internet or any other liveupdate source like LUA / Replication partner is must to update PTP & NTP definitions on SEPM server.
Could you please upload us the Log.liveupdate \ Log.lue from the client machines where the PTP are not updating?
More detailed information about why LiveUpdate failed can be found in the following log file:
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Log.LiveUpdate
Check the following file for error in LiveUpdate.
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Lue\Logs
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
only have this path. Updating always via LU. After visitng this website http://www.symantec.com/security_response/definitions.jsp i am checking sometimes how the situation is on the servers and clients as SEPM always saying "Clientsuptodate" and now i see that it is not.
Clients are receiveing updates via SEPM, GUP and LUA! On a SEPM everythign is uptodate. Could you pelase let me know paths for Win7
enclosed the log.lue file found. No Log.liveupdate only Product.Inventory.LiveUpdate & Product.Inventory.LiveUpdate on given path.
Hello,
Please attach the Log.lue rather than taking a screenshot of log.lue.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
****************************************************************************************************
Symantec LiveUpdate Engine 2.0.3.6 (Release)
OS: Windows XP Professional 32-bit
VerInfo: 5.1
ServicePack: 3.0
LanguageID: 00000407
WinHttp.dll Version: 5.1.2600.6175
TcpMaxConnectRetransmissions: 5
----------------------------------------------------------------------------------------------------
Session started at: 2012/07/11 13:40:36.079 (UTC +00:00)
ProcessId: 1668, ThreadId: 3380, SessionId: 1
Machine ID: 44EE826B-0200-EDD5-C648-4A5C354DAF93
Agent Field: SEP/12.1.1101.401 MID/{44EE826B-0200-EDD5-C648-4A5C354DAF93} SID/1
----------------------------------------------------------------------------------------------------
Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Hub, L: SymAllLanguages.
Component: Moniker: {535CB6A4-441F-4e8a-A897-804CD859100E}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {6AAE5D6B-C70C-4cdf-96C9-110AA1378E8C}, P: SEPC Virus Definitions Win32 v12.1, V: Hub, L: SymAllLanguages.
Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages.
Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Server selection complete. Server is HTTP://liveupdate.symantecliveupdate.com/ on port 80.
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Update for moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages, package: 1307569351jtun_ironsetsep.7z, SeqName: CurDefs, SeqNum: 110607005, has update status code: 100
Update for moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Error, L: SymAllLanguages, package: 1340749929jtun_sepcfull25.x86, SeqName: HubDefs, SeqNum: 120626001, has update status code: 100
Update for moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages, package: 1341961959jtun_sepccurd25.x86, SeqName: CurDefs, SeqNum: 120710001, has update status code: 100
Update for moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages, package: 1341944764jtun_irevful.7z, SeqName: CurDefs, SeqNum: 120710004, has update status code: 100
Update for moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages, package: 1340677533jtun_scd2_sep.zip, SeqName: FullDefs, SeqNum: 120625025, has update status code: 100
Update for moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages, package: 1340241025jtun_bashsepcfull25.x01, SeqName: CurDefs, SeqNum: 120620012, has update status code: 100
Update for moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages, package: 1341929397jtun_iron2012_120710004.7z, SeqName: CurDefs, SeqNum: 120710004, has update status code: 100
***** Session Results *****
Total Updates Available: 7
Total Updates Succeeded: 7
Total Updates Succeeded - Reboot Req: 0
Total Updates Skipped: 0
Total Updates Failed: 0
RunLiveUpdate result code: 0x00000000
Session max recursion count = 4
----------------------------------------------------------------------------------------------------
Session ended at: 2012/07/11 13:40:52.206 (UTC +00:00)
****************************************************************************************************
****************************************************************************************************
Symantec LiveUpdate Engine 2.0.3.6 (Release)
OS: Windows XP Professional 32-bit
VerInfo: 5.1
ServicePack: 3.0
LanguageID: 00000407
WinHttp.dll Version: 5.1.2600.6175
TcpMaxConnectRetransmissions: 5
----------------------------------------------------------------------------------------------------
Session started at: 2012/09/17 10:32:40.557 (UTC +00:00)
ProcessId: 912, ThreadId: 2548, SessionId: 2
Machine ID: 44EE826B-0200-EDD5-C648-4A5C354DAF93
Agent Field: SEP/12.1.1101.401 MID/{44EE826B-0200-EDD5-C648-4A5C354DAF93} SID/2
----------------------------------------------------------------------------------------------------
Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Jun, L: SymAllLanguages.
Component: Moniker: {535CB6A4-441F-4e8a-A897-804CD859100E}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {6AAE5D6B-C70C-4cdf-96C9-110AA1378E8C}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.Error, L: SymAllLanguages.
Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages.
Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Server selection complete. Server is HTTP://liveupdate.symantecliveupdate.com/ on port 80.
ThrottleSeed Value is 90
Throttle Value is 85.74886603414753.
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 153.76099537037038.
Update <1347540262jtun_bashsepc120811013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 21
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 84.76099537037037.
Update <1347540262jtun_bashsepc120814012-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 52
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 115.76099537037037.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.76099537037038.
Update <1347540262jtun_bashsepc120823013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.76099537037038.
Update <1347540262jtun_bashsepc120831011-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 80
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 143.76099537037038.
ThrottleSeed Value is 74
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 137.76099537037038.
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Update for moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages, package: 1347868803jtun_irev120916036.7z, SeqName: CurDefs, SeqNum: 120916038, has update status code: 100
***** Session Results *****
Total Updates Available: 1
Total Updates Succeeded: 1
Total Updates Succeeded - Reboot Req: 0
Total Updates Skipped: 0
Total Updates Failed: 0
RunLiveUpdate result code: 0x00000000
Session max recursion count = 5
----------------------------------------------------------------------------------------------------
Session ended at: 2012/09/17 10:32:45.619 (UTC +00:00)
****************************************************************************************************
****************************************************************************************************
Symantec LiveUpdate Engine 2.0.3.6 (Release)
OS: Windows XP Professional 32-bit
VerInfo: 5.1
ServicePack: 3.0
LanguageID: 00000407
WinHttp.dll Version: 5.1.2600.6175
TcpMaxConnectRetransmissions: 5
----------------------------------------------------------------------------------------------------
Session started at: 2012/09/17 10:33:08.181 (UTC +00:00)
ProcessId: 912, ThreadId: 836, SessionId: 3
Machine ID: 44EE826B-0200-EDD5-C648-4A5C354DAF93
Agent Field: SEP/12.1.1101.401 MID/{44EE826B-0200-EDD5-C648-4A5C354DAF93} SID/3
----------------------------------------------------------------------------------------------------
Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Jun, L: SymAllLanguages.
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Component: Moniker: {6AAE5D6B-C70C-4cdf-96C9-110AA1378E8C}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.Error, L: SymAllLanguages.
Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages.
Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Server selection complete. Server is HTTP://liveupdate.symantecliveupdate.com/ on port 80.
ThrottleSeed Value is 90
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 153.76601080246914.
Update <1347540262jtun_bashsepc120811013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 21
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 84.76601080246914.
Update <1347540262jtun_bashsepc120814012-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 52
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 115.76601080246914.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.76601080246914.
Update <1347540262jtun_bashsepc120823013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.76601080246914.
Update <1347540262jtun_bashsepc120831011-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 80
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 143.76601080246914.
ThrottleSeed Value is 74
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 137.76601080246914.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
***** Session Results *****
Total Updates Available: 0
Total Updates Succeeded: 0
Total Updates Succeeded - Reboot Req: 0
Total Updates Skipped: 0
Total Updates Failed: 0
RunLiveUpdate result code: 0x00000000
Session max recursion count = 1
----------------------------------------------------------------------------------------------------
Session ended at: 2012/09/17 10:33:08.806 (UTC +00:00)
****************************************************************************************************
****************************************************************************************************
Symantec LiveUpdate Engine 2.0.3.6 (Release)
OS: Windows XP Professional 32-bit
VerInfo: 5.1
ServicePack: 3.0
LanguageID: 00000407
WinHttp.dll Version: 5.1.2600.6175
TcpMaxConnectRetransmissions: 5
----------------------------------------------------------------------------------------------------
Session started at: 2012/09/17 10:33:09.009 (UTC +00:00)
ProcessId: 912, ThreadId: 5568, SessionId: 4
Machine ID: 44EE826B-0200-EDD5-C648-4A5C354DAF93
Agent Field: SEP/12.1.1101.401 MID/{44EE826B-0200-EDD5-C648-4A5C354DAF93} SID/4
----------------------------------------------------------------------------------------------------
Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Jun, L: SymAllLanguages.
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Component: Moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {6AAE5D6B-C70C-4cdf-96C9-110AA1378E8C}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.Error, L: SymAllLanguages.
Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages.
Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Server selection complete. Server is HTTP://liveupdate.symantecliveupdate.com/ on port 80.
ThrottleSeed Value is 90
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 153.76620370370370.
Update <1347540262jtun_bashsepc120811013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 21
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 84.76620370370370.
Update <1347540262jtun_bashsepc120814012-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 52
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 115.76620370370370.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.76620370370370.
Update <1347540262jtun_bashsepc120823013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.76620370370370.
Update <1347540262jtun_bashsepc120831011-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 80
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 143.76620370370370.
ThrottleSeed Value is 74
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 137.76620370370370.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
***** Session Results *****
Total Updates Available: 0
Total Updates Succeeded: 0
Total Updates Succeeded - Reboot Req: 0
Total Updates Skipped: 0
Total Updates Failed: 0
RunLiveUpdate result code: 0x00000000
Session max recursion count = 1
----------------------------------------------------------------------------------------------------
Session ended at: 2012/09/17 10:33:09.603 (UTC +00:00)
****************************************************************************************************
****************************************************************************************************
Symantec LiveUpdate Engine 2.0.3.6 (Release)
OS: Windows XP Professional 32-bit
VerInfo: 5.1
ServicePack: 3.0
LanguageID: 00000407
WinHttp.dll Version: 5.1.2600.6175
TcpMaxConnectRetransmissions: 5
----------------------------------------------------------------------------------------------------
Session started at: 2012/09/17 10:33:32.476 (UTC +00:00)
ProcessId: 912, ThreadId: 5328, SessionId: 5
Machine ID: 44EE826B-0200-EDD5-C648-4A5C354DAF93
Agent Field: SEP/12.1.1101.401 MID/{44EE826B-0200-EDD5-C648-4A5C354DAF93} SID/5
----------------------------------------------------------------------------------------------------
Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Jun, L: SymAllLanguages.
Component: Moniker: {535CB6A4-441F-4e8a-A897-804CD859100E}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {6AAE5D6B-C70C-4cdf-96C9-110AA1378E8C}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.Error, L: SymAllLanguages.
Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages.
Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Server selection complete. Server is HTTP://liveupdate.symantecliveupdate.com/ on port 80.
ThrottleSeed Value is 90
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 153.77083333333331.
Update <1347540262jtun_bashsepc120811013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 21
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 84.77083333333333.
Update <1347540262jtun_bashsepc120814012-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 52
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 115.77083333333333.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.77083333333331.
Update <1347540262jtun_bashsepc120823013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.77083333333331.
Update <1347540262jtun_bashsepc120831011-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 80
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 143.77083333333331.
ThrottleSeed Value is 74
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 137.77083333333331.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
***** Session Results *****
Total Updates Available: 0
Total Updates Succeeded: 0
Total Updates Succeeded - Reboot Req: 0
Total Updates Skipped: 0
Total Updates Failed: 0
RunLiveUpdate result code: 0x00000000
Session max recursion count = 1
----------------------------------------------------------------------------------------------------
Session ended at: 2012/09/17 10:33:33.195 (UTC +00:00)
****************************************************************************************************
****************************************************************************************************
Symantec LiveUpdate Engine 2.0.3.6 (Release)
OS: Windows XP Professional 32-bit
VerInfo: 5.1
ServicePack: 3.0
LanguageID: 00000407
WinHttp.dll Version: 5.1.2600.6175
TcpMaxConnectRetransmissions: 5
----------------------------------------------------------------------------------------------------
Session started at: 2012/09/17 10:33:45.179 (UTC +00:00)
ProcessId: 912, ThreadId: 1100, SessionId: 6
Machine ID: 44EE826B-0200-EDD5-C648-4A5C354DAF93
Agent Field: SEP/12.1.1101.401 MID/{44EE826B-0200-EDD5-C648-4A5C354DAF93} SID/6
----------------------------------------------------------------------------------------------------
Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Jun, L: SymAllLanguages.
Component: Moniker: {535CB6A4-441F-4e8a-A897-804CD859100E}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {6AAE5D6B-C70C-4cdf-96C9-110AA1378E8C}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.Error, L: SymAllLanguages.
Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages.
Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Server selection complete. Server is HTTP://liveupdate.symantecliveupdate.com/ on port 80.
ThrottleSeed Value is 90
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 153.77314814814815.
Update <1347540262jtun_bashsepc120811013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 21
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 84.77314814814815.
Update <1347540262jtun_bashsepc120814012-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 52
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 115.77314814814815.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.77314814814815.
Update <1347540262jtun_bashsepc120823013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.77314814814815.
Update <1347540262jtun_bashsepc120831011-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 80
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 143.77314814814815.
ThrottleSeed Value is 74
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 137.77314814814815.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
***** Session Results *****
Total Updates Available: 0
Total Updates Succeeded: 0
Total Updates Succeeded - Reboot Req: 0
Total Updates Skipped: 0
Total Updates Failed: 0
RunLiveUpdate result code: 0x00000000
Session max recursion count = 1
----------------------------------------------------------------------------------------------------
Session ended at: 2012/09/17 10:33:45.773 (UTC +00:00)
****************************************************************************************************
****************************************************************************************************
Symantec LiveUpdate Engine 2.0.3.6 (Release)
OS: Windows XP Professional 32-bit
VerInfo: 5.1
ServicePack: 3.0
LanguageID: 00000407
WinHttp.dll Version: 5.1.2600.6175
TcpMaxConnectRetransmissions: 5
----------------------------------------------------------------------------------------------------
Session started at: 2012/09/17 10:34:06.225 (UTC +00:00)
ProcessId: 912, ThreadId: 1488, SessionId: 7
Machine ID: 44EE826B-0200-EDD5-C648-4A5C354DAF93
Agent Field: SEP/12.1.1101.401 MID/{44EE826B-0200-EDD5-C648-4A5C354DAF93} SID/7
----------------------------------------------------------------------------------------------------
Component: Moniker: {263395A0-D3D8-4be4-80B5-202C94EF4AA0}, P: SEPC Iron Settings v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {31D8C93E-8DB2-4eeb-8D75-87FD92F1C62C}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.Jun, L: SymAllLanguages.
Component: Moniker: {535CB6A4-441F-4e8a-A897-804CD859100E}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {55DE35DC-862A-44c9-8A2B-3EF451665D0A}, P: SEPC CIDS Signatures v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {6AAE5D6B-C70C-4cdf-96C9-110AA1378E8C}, P: SEPC Virus Definitions Win32 v12.1, V: MicroDefsB.Error, L: SymAllLanguages.
Component: Moniker: {810D5A61-809F-49c2-BD75-177F0647D2BA}, P: SEPC Iron Revocation List v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {B6DC6C8F-46FA-40c7-A806-B669BE1D2D19}, P: SEPC Submission Control Data, V: 12.1, L: SymAllLanguages.
Component: Moniker: {D6AEBC07-D833-485f-9723-6C908D37F806}, P: SEPC Behavior And Security Heuristics v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
Component: Moniker: {EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}, P: SEPC Iron Whitelist v12.1, V: MicroDefsB.CurDefs, L: SymAllLanguages.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
Server selection complete. Server is HTTP://liveupdate.symantecliveupdate.com/ on port 80.
ThrottleSeed Value is 90
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 153.77719907407408.
Update <1347540262jtun_bashsepc120811013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 21
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 84.77719907407408.
Update <1347540262jtun_bashsepc120814012-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 52
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 115.77719907407408.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.77719907407408.
Update <1347540262jtun_bashsepc120823013-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 93
Adjusted Throttle Value: 185.74886603414751, Calculated Eligibility Threshold: 156.77719907407408.
Update <1347540262jtun_bashsepc120831011-120905011.x01> is not eligible due to throttling.
ThrottleSeed Value is 80
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 143.77719907407408.
ThrottleSeed Value is 74
Adjusted Throttle Value: 85.74886603414753, Calculated Eligibility Threshold: 137.77719907407408.
OnNotify() method for callback {EDBD3BD0-BEEF-4d4d-BAC9-19DD32EF4758} returned 0x0
OnNotify() method for callback {2F090208-20DC-42f0-BBD8-B68B472F7215} returned 0x0
OnNotify() method for callback {72DA128F-2591-43f2-B272-29DA5452A197} returned 0x0
OnNotify() method for callback {810D5A61-BEEF-49c2-BD75-177F0647D2BA} returned 0x0
OnNotify() method for callback {B6DC6C8F-BEEF-40c7-A806-B669BE1D2D19} returned 0x0
OnNotify() method for callback {263395A0-BEEF-4be4-80B5-202C94EF4AA0} returned 0x0
OnNotify() method for callback {511C2222-DEFD-22EE-B154-4A6A546B9793} returned 0x0
***** Session Results *****
Total Updates Available: 0
Total Updates Succeeded: 0
Total Updates Succeeded - Reboot Req: 0
Total Updates Skipped: 0
Total Updates Failed: 0
RunLiveUpdate result code: 0x00000000
Session max recursion count = 1
----------------------------------------------------------------------------------------------------
Session ended at: 2012/09/17 10:34:06.818 (UTC +00:00)
****************************************************************************************************
Hello,
Could you work on the steps provided in the Article below:
SONAR Definitions are not updated on SEP 12.1 Clients.
http://www.symantec.com/docs/TECH178125
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
still the same, soen computers stuck or not uptodate :(
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