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SEPM Reporting does not show live notifications

Created: 18 Jun 2009 • Updated: 21 May 2010 | 3 comments

Hi sorry if this has been ask before. Today i did some testing on a laptop simulating virus infection. The SEPM reporting manager although picks up the virus when u do a quick report, but at the "notifications" tab, nothing was shown, i try all kinds of combination of options in the advanced settings but still nothing is shown. By right, the "notifications" tab should show a "live" updates on the events that is set, in this case, is the virus monitoring. Has any body encounterd this problem before. Or any has the solution? Thanks for the help.

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kavin's picture

You should get some thing under the Notification > Advance tab > & select risk out break or single risk event. if you are not getting any thing over there
Then you can schedule a Notification to be sent on your E-mails address in case of risk outbreak for that you can follow this document

http://service1.symantec.com/support/ent-security.nsf/docid/2009010512081748

Thomas K's picture

Are you using an Eicar file for testing notifications? If so check this KB.
http://service1.symantec.com/SUPPORT/ent-security....

Because Eicar is a test string, not a live threat, the SEPM excludes these notifications by default.

Cheers,
Thomas

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Thomas K's picture

Are you still having issues with notifications? Please update us when you have a moment.

Thanks,
Thomas

Ooyala - Check us out!