Endpoint Protection

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  • 1.  SEPM Reports are showing wrong data & count

    Posted Jun 08, 2011 01:00 PM

    Hello Friends

    Im facing a problem need suggestions

    03,04 and 05 are three SEPM Servers,04 is a central Server and rest two are the partners,Replication between the 3 servers are happening & no errors.

    But all the three server reports shows wrong data & count of machines.

    • in 03SEP Manager if we search for an IP address shows assigned to multiple hosts,Host names when pinged gives a different ip's
    • Some machines are showing old definitions and when checked the properties or client logs it showing updated with new def files.
    • all three servers are integrated with AD
    • Logs are defined to clear for one day
    • SEPM easy reports gives the percentage of definition updates for each server,but gives only not updated machines that too wrong count.

    Suspecting the database replication and the Manager console view,raised a case with symantec..they are working on this.

    What could be the reason for the wrong count and data ? kindly advice



  • 2.  RE: SEPM Reports are showing wrong data & count

    Posted Jun 09, 2011 10:41 AM

    I hope every one is in busy :) ...can any one suggest me ASAP and help me out.



  • 3.  RE: SEPM Reports are showing wrong data & count

    Posted Jun 09, 2011 11:47 AM

    whats the version of SEPM you are using?



  • 4.  RE: SEPM Reports are showing wrong data & count

    Posted Jun 10, 2011 10:46 AM

    Hi Rafeeq

    Version is 11.0.5002



  • 5.  RE: SEPM Reports are showing wrong data & count