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SEPM RU5 Comms Push not working

  • 1.  SEPM RU5 Comms Push not working

    Trusted Advisor
    Posted Dec 04, 2014 08:23 AM

    Has anything changed in the way RU5 does a communication push? I'm currently moving machines from a SEPM 11 to SEPM 12 there were no issues but we recently upgraded the SEPM to RU5 and tried the Comms push to the SEP 11 machines and now the wizard is sat there for ages and does not seem to push out the communications policy to any machines. 



  • 2.  RE: SEPM RU5 Comms Push not working

    Posted Dec 04, 2014 08:26 AM

    Not to my knowledge. The release/fix notes didn't mention much.

    I saw this a few times though with machines that didn't have remote registry enabled. Once enabled, it seemed to take. Weird thing was there were also a few machines where I had to run it twice to get it to connect to the new one.



  • 3.  RE: SEPM RU5 Comms Push not working

    Posted Dec 04, 2014 08:27 AM
    Are u able to push packages? May be u r trying to push to a machine which is off or not responding.. It might be waiting for timeout ..what's the timeout setting u have set?


  • 4.  RE: SEPM RU5 Comms Push not working

    Trusted Advisor
    Posted Dec 04, 2014 08:29 AM

    Trying to push to multiple online machines already checked the were online. An don't want to push an upgrade package to them till I can confirm they can check into the new SEPM. All machines moved over prior to upgrade are fine only since SEPM moved to RU5 do we have an issue. 



  • 5.  RE: SEPM RU5 Comms Push not working

    Trusted Advisor
    Posted Dec 04, 2014 08:30 AM

    Tried this on a few machines and wizard just seems to sit like it's doing something but left it for 6 hours the other day and didn't manage to push out comms to an online machine. 



  • 6.  RE: SEPM RU5 Comms Push not working

    Posted Dec 04, 2014 08:32 AM

    May want to enable FINEST debugging on the SEPM and re-produce the issue. Logs should show what is going on.



  • 7.  RE: SEPM RU5 Comms Push not working

    Posted Dec 04, 2014 08:36 AM

    What I ment was, if you are able to push the package , then you should be able to push the communication from SEPM without any issues. They both work the same way.

    did you check the network timeout setting on the push deployment wizard. Default is 500ms

    UAC should be disabled, remote registry enabled, firewall off ( or necessary ports open)



  • 8.  RE: SEPM RU5 Comms Push not working

    Posted Dec 04, 2014 10:26 AM

    On a sep client.. Troubleshooting.. connection status.. See if there was any attempt...

    Delete the sylink.bak file and replace it manually



  • 9.  RE: SEPM RU5 Comms Push not working

    Trusted Advisor
    Posted Dec 04, 2014 10:30 AM

    Thanks Lumia but not too good when you have to push comms to over 9000+ machines and the SEPM won't do it automatically. 



  • 10.  RE: SEPM RU5 Comms Push not working

    Posted Dec 04, 2014 10:34 AM

    Have you tired sylinkremote? Its an old tool.. you will be pushing the sylink.xml just like pushing a pacakge. You can check the tool with the support team



  • 11.  RE: SEPM RU5 Comms Push not working

    Trusted Advisor
    Posted Dec 05, 2014 06:11 AM

    Yeah already tried it doesn't work on SEP 12 sylink