Hi,

Please Check this Article:

Migrating to Symantec Endpoint Protection 11.0.7200 (RU7 MP2)

http://www.symantec.com/docs/TECH187333

Secondly, make sure you take a Backup of Database using Disaster recovery steps for Backup.

http://www.symantec.com/docs/TECH102333

http://www.symantec.com/business/support/index?pag...

Migrating to Symantec Endpoint Protection 11.0.7200 (RU7 MP2)

http://www.symantec.com/docs/TECH187333

I already saw these articles but they don't help me. I am not preparing for upgrade, what I am saying is that I already tried to upgrade but it failed and now I have to do Disaster recovery.

HI,

Check this artical

Migrating to Symantec Endpoint Protection 11.0.7300 (RU7 MP3)

Hello,

Please check with this:-

Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager
http://www.symantec.com/business/support/index?page=content&id=TECH102333

Hello,

Here are the Answers - 

1) If I do fresh install of SEPM RU7 MP3, will it be possible to restore the database which was backed up with SEPM RU7 or the db schema is different or I will need again to install RU7, restore the database and then upgarde to RU7 MP3?

NO.. you need to have the same version Database for Disaster Recovery.

In otherwords, you have a backup database of SEP 11.0.RU7, and you have SEPM 11.0.RU7 MP3. Since there Database Schema is different between versions, you would not be able to perform a recovery of Database.

2) In the Disaster recovery steps is written: "You should also use the same settings that you used for other options during the previous
installation, such as Web site creation, database type, and password used for the admin user account".

So regarding the password for the admin account, when I install the SEPM, can I type any password for the initial installation, or should it be the password that I used last time when I was able to login to the SEPM before trying to upgrade it? Because I don't remember what was the password when I time the first time when installing the previous SEPM.

You would require the first password which was used in the first SEPM.

Incase, you do not remember, check these Articles:

How to find the Database password for Embedded Database

https://www-secure.symantec.com/connect/articles/how-find-database-password-embedded-database

Password recovery for Symantec Endpoint Protection and Symantec AntiVirus

http://www.symantec.com/docs/TECH97006

Hope that helps!!

Hi,

Could you please update what error you are facing? Why it's needed to perform disaster recovery?

1) If I do fresh install of SEPM RU7 MP3, will it be possible to restore the database which was backed up with SEPM RU7 or the db schema is different or I will need again to install RU7, restore the database and then upgarde to RU7 MP3?

--> Second option is correct i.e. I will need again to install RU7, restore the database and then upgarde to RU7 MP3?

2) In the Disaster recovery steps is written: "You should also use the same settings that you used for other options during the previous
installation, such as Web site creation, database type, and password used for the admin user account".

--> Yes that's correct.

Reinstalling the Symantec Endpoint Protection Manager
The key task to perform when you reinstall the Symantec Endpoint Protection Manager is to type the same encryption password you specified during installation
of Symantec Endpoint Protection Manager on the server that failed. You should also use the same settings that you used for other options during the previous
installation, such as Web site creation, database type, and password used for the admin user account.

Total how many clients do you have in the network?

Is it possible to install fresh SEPM & restore the client communication?

Hello,

Please let me know of your problem is resolved..