Endpoint Protection

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  • 1.  SEPm "Security Status - Attention Needed" but no failures v12.1.5

    Posted Nov 11, 2014 03:42 PM

    All,


    I have upgraded my console to 12.1 RU5. Now, I see a red banner requiring attention. I have acknowledged any notifications. Clicking on the X, I notice that all of my category percentages are green and well below the threshold. Prior to the upgrade, I was almost always in green. Is this a bug?

    Incidentally, I also have increased my thresholds from 10 to 30 percent but no joy.

    Thanks



  • 2.  RE: SEPm "Security Status - Attention Needed" but no failures v12.1.5

    Posted Nov 11, 2014 03:45 PM

    Did you refresh it?

    If you scroll all the way thru it, there should be something in red that stands out.



  • 3.  RE: SEPm "Security Status - Attention Needed" but no failures v12.1.5

    Posted Nov 11, 2014 04:02 PM

    Thanks Brian,

    But, I've scrolled through the list many times. All checks are green. In fact, most of my categories are below 1%.



  • 4.  RE: SEPm "Security Status - Attention Needed" but no failures v12.1.5

    Posted Nov 11, 2014 04:05 PM

    What's the SEPM version?



  • 5.  RE: SEPm "Security Status - Attention Needed" but no failures v12.1.5

    Posted Nov 11, 2014 04:32 PM

    Hi there. it's 12.1.5 build 5337



  • 6.  RE: SEPm "Security Status - Attention Needed" but no failures v12.1.5

    Posted Nov 12, 2014 07:54 AM

    May want to check with support since you're on the latest version already



  • 7.  RE: SEPm "Security Status - Attention Needed" but no failures v12.1.5

    Posted Apr 30, 2015 04:29 PM

    Seeing this exact same issue in my 12.1.5 SEPM so you're not alone.  It was OK at first but turned red after awhile with no apparent threshold issues.  Sure appears to be a bug to me.