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SEPM server backup issue

Created: 06 Aug 2013 | 7 comments

I have my SEPM installed on a Windows 2008 server with Embeded DB. In the SEPM DB setting, can the schedule job backup DB to local drive.

What folder/files/setting shall I backup in case of server or DB corruption

Operating Systems:

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pete_4u2002's picture

check this article

Symantec Endpoint Protection Manager database backup and restore
Article:TECH191099  |  Created: 2012-06-15  |  Updated: 2013-08-04  |  Article URL
Rafeeq's picture

Disaster recovery method should be followed so that youc an get the encryption key which is necessary for communication. Apart from that you dont need any specific folder are file once back up schedule is set

the default backup folder will be on the SEPM installation drive. Follow this path if you want to schedule it on a larger drive

1) Navigate to the following path:

C:\Program Files (x86) or SEPM installed drive\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\

Open the file with Notepad.Before making any changes take the backup of file.

Check for the line scm.agent.root= C\:\\Program Files (x86)\\Symantec\\Symantec Endpoint Protection Manager\\data

Change the location to  scm.agent.root= D\:\\test folder or any other custom location

Run the management server configuration wizard, make sure server data folder path is showing custom location.

Run the database backup & wizard & confirm backup has been placed on custom location or not.

AjinBabu's picture


Backing up the database and logs

Symantec recommends that you back up the database at least weekly. You should store the backup file on another computer.

The backup file is saved in the following folder, by default: Drive:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\backup.

The backups are placed in a .zip file. By default, the backup database file is named, the date on which the backup occurs.


Avoid saving the backup file in the product installation directory. Otherwise, the backup file is removed when the product is uninstalled.

Log data is not backed up unless you configure Symantec Endpoint Protection Manager to back it up. If you do not back up the logs, then only your log configuration options are saved during a backup. You can use the backup to restore your database, but the logs in the database are empty of data when they are restored.

You can keep up to 10 versions of site backups. You should ensure that you have adequate disk space to keep all your data if you choose to keep multiple versions.

The database backup might take several minutes to complete. You can check the System log as well as the backup folder for the status during and after the backup.

You can back up the database immediately, or schedule the backup to occur automatically. You can back up an embedded database or a Microsoft SQL Server database that is configured as the Symantec Endpoint Protection Manager database.

To back up the database and logs

1.     On the computer that runs Symantec Endpoint Protection Manager, on the Start menu, click All Programs > Symantec Endpoint Protection Manager > Symantec Endpoint Protection Manager Tools > Database Back Up and Restore.

2.     In the Database Back Up and Restore dialog box, click Back Up.

3.     In the Back Up Database dialog box, optionally check Backup logs, and then click Yes.

4.     Click OK.

5.     When the database backup completes, click Exit.

6.     Copy the backup database file to another computer.

To back up the database and logs from within the console

1.     In the console, click Admin, and then click Servers.

2.     Under Servers, click the icon that represents the database.

3.     Under Tasks, click Back Up Database Now.

4.     In the Back Up Database dialog box, optionally check Backup logs, and then click Yes.

5.     Click OK.

6.     Click Close.



AjinBabu's picture


Follow the below KB .



raju123's picture
Please update the current status in thread or mark as Solved with the helpful one.