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SEPM server is running out of free disk space

Created: 03 Dec 2011 | 16 comments

Hi

I have 2000 clients and i have 3 SEPM servers that are connected to a SQL server (database is SQL server on another server).

SEPM server is running out of space on drive C.

can you please help to solve this problem please?

can you tell me which things should i check?

and which data can be removed or optimized for free some disk space

thanks

Comments 16 CommentsJump to latest comment

shahram.dehghani's picture

Hi

I have 2000 clients and we keep 16 difinitions It was ok with lot of disk space

it started to grow up in these three days.

can you please tell me which action should i do after minimizaing number of definitions or it will delete after minimizing the definitions  number ,Inetpub folder is near 16 gigabytes in sepm folder.

and database is on another server on another SQL server and it is not in sepm and so minimzing log tetention shouldn't help. 

or logs will be in SEPM folder?

 

Thanks 

pete_4u2002's picture

once you reduce the content revision and after SEPM do a DB sweep every midnight, the changes will be seen on the SEPM.

P_K_'s picture

:

Follow this

Disk Space Management procedures for the Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH96214

You can do the following:

1. change the number of revisions retained by the Symantec Endpoint Protection Manager

2. edit the database retention settings for the Symantec Endpoint Protection Manager to help save disk space:
 

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

shahram.dehghani's picture

Hi

I have 2000 clients and we keep 16 difinitions It was ok with lot of disk space

it started to grow up in these three days.

can you please tell me which action should i do after minimizaing number of definitions or it will delete after minimizing the definitions  number ,Inetpub folder is near 16 gigabytes in sepm folder.

and database is on another server on another SQL server and it is not in sepm and so minimzing log tetention shouldn't help. 

or logs will be in SEPM folder?

 

Thanks 

P_K_'s picture

Go to the inetpub folder and the go into respective moniker folder and delete the old folder (You would see some numbered folder) sort them by the date and delete the old ones

 

By the way what is the vesrion of SEP?

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

shahram.dehghani's picture

Hi we are using MR6MP3 and deleting these defintions has made some free space but not very much. anything else should i do?!

thnaks

Ashish-Sharma's picture

Hi,

 

Try.......

How to use a new Drive/Partition to host the Symantec Endpoint Protection content directory without reinstalling.

http://www.symantec.com/business/support/index?page=content&id=TECH103808&locale=en_US

 

 

Thanks Ashish

Thanks In Advance

Ashish Sharma

 

 

Gurupreet's picture

Hi

1] What is the capacity of C drive and how much free disk space you've.

2] Is it embedded DB

Try the following links this should fix you're issue ....

Symantec Endpoint Security Manager: How is Database Maintenance scheduled? 

http://www.symantec.com/business/support/index?page=content&id=TECH95880&locale=en_US

 

Changing the log settings to reduce the size of the database

http://www.symantec.com/business/support/index?page=content&id=TECH105238&locale=en_US

 


How to quickly purge the SEPM log tables on a SQL server

Bijay.Swain's picture

hi gurpreet

 

he already told he is using sql on another server.

SameerU's picture

Please reduce the content revisions

Simpson Homer's picture

 

Issue: The Symantec Endpoint Protection Manager (SEPM) folder for version 12.1 takes a lot of disk space. 

In version 11.X the workaround was to decrease the number of contents revisions, if they are not required to keep updates for specified days, then delete the revision folders manually from inside C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Content\C60D... or 1CD8..., with the service stopped. TECH153952

In version 12.1 we do not have the same folders.

Also, the database transaction log file (sem5.log) may grow to 10-15 GB, or larger, after upgrade and it is not possible to log on to the manager.

Cause: Number of Content revisions are more than required. OR Did not select options to "Truncate the database transaction logs" and "Rebuild Indexes"

Solution:

1. Go to: C:\Program FIles\Symantec\Symantec Endpoint Protection Manager\Inetpub\Content (Default Location of SEPM) 

2. Check

- {535CB6A4-441F-4e8a-A897-804CD859100E} for 32 Bit

- {07B590B3-9282-482f-BBAA-6D515D385869} for 64 Bit

Note: These two folders take more disk space, compared to other folders which are used to store the Virus definitions

3. Once the number of content revisions has been decreased, then this would be reflected on the number of revision folders. See TECH96214 for recommendations.

 

To reduce the size of the database transaction log file :

 

1. Log in to the Symantec Endpoint Protection Manager.

2. Click Admin and select Servers.

3. Select the localhost under Servers.

4. Under Tasks, Select Edit Database Properties.

5. In the General tab under Database Maintenance Tasks.

6. Select the checkboxes next to Truncate the database transaction logs and Rebuild Indexes.

7. Click OK to apply the changes.

It will make changes to the database on the mentioned time under "Scheduled task". To reflect the changes immediately click on Truncate Database Transaction Log Nowand Rebuild Indexes Now under Tasks.

Once this is done, a lot of disk space will be freed up on the C drive.

 

If incase, you are unable to log on the the manager, you can recreate the sem5.log file to resolve the issue.

1) Stop SEPM and database services.

2) Rename / Delete the current log

3) Click Start, click on Run and Type "CMD" then click OK

4) In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv11.exe.

5) To force the recreation of sem5.log. Type: "dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter

6) Click Start, click on Run and Type "services.msc" then click OK and start the Symantec Embedded Database Service

7) Start the Symantec Endpoint Protection Manager service.

 

Also, Please check ContentInfo.txt file for more information about the folders stored in Symantec Endpoint Protection Manager folder

Mithun Sanghavi's picture

Hello,

Please check this Article:

Issue Related to Low disk space.

https://www-secure.symantec.com/connect/articles/issue-related-low-disk-space

Hope that would help you!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

DCOMP's picture

Reduce the logs, scheduled backup & content size.