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SEPM Service is stopped automatically..

Created: 18 Jul 2013 • Updated: 19 Jul 2013 | 8 comments

I can't understand why SEPM service is stopped sutomatically. I have refered so many forms and i can't find my solutions..

Can any one please tell me the resolution asap.

Operating Systems:

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honey_jack's picture

Try to start the service and share if any error popup.

 

Post the scm-server-0.log.
 

Thanks & Regard

Honey Jack

 

If your issue has been solved, please use the "Mark as Solution" for the valid thread.

karnika's picture

Hi Honey,

Tried to start the SEPM service, but it is automatically stopped within few sec. observed that low disk space error found in menubar. Attached is the screen shot. But here server has 40 GB free space out of 100 GB. Don't know why it was showing like that.

Below is the requested log from the location " C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\logs".

===========================2013-07-16 15:47:56.536 THREAD 1 SEVERE: ================== Server Environment ===================

2013-07-16 15:47:56.536 THREAD 1 SEVERE: os.name = Windows 2003
2013-07-16 15:47:56.536 THREAD 1 SEVERE: os.version = 5.2
2013-07-16 15:47:56.536 THREAD 1 SEVERE: os.arch = x86
2013-07-16 15:47:56.536 THREAD 1 SEVERE: java.version = 1.6.0_26
2013-07-16 15:47:56.536 THREAD 1 SEVERE: java.vendor = Sun Microsystems Inc.
2013-07-16 15:47:56.536 THREAD 1 SEVERE: java.vm.name = Java HotSpot(TM) Client VM
2013-07-16 15:47:56.536 THREAD 1 SEVERE: java.vm.version = 20.1-b02
2013-07-16 15:47:56.536 THREAD 1 SEVERE: java.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jre
2013-07-16 15:47:56.536 THREAD 1 SEVERE: catalina.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
2013-07-16 15:47:56.536 THREAD 1 SEVERE: java.user = null
2013-07-16 15:47:56.536 THREAD 1 SEVERE: user.language = en
2013-07-16 15:47:56.536 THREAD 1 SEVERE: user.country = US
2013-07-16 15:47:56.536 THREAD 1 SEVERE: scm.server.version = 12.1.1000.157
===========================
 
Let me know If you need any more information.
Low Disk space Error.jpg
karnika's picture

Hi Anyone please update the status on this issue asap plzzzz

pete_4u2002's picture

this does not seems to be complete log.enable the finest logging.

try to start the service and when you it stops , pass on the logs.

Ambesh_444's picture

You can try with repaire SEPM.

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

diamondit's picture

i had similar problem few days ago. Repair the SEPM (control panel - add/remove programs....).

Then, you may restart the server and enable SEP services i.e. services.msc.