Endpoint Protection

Endpoint Protection Console 12.1.1101.401    

Recently the hard drive filled up on the SEPM server, and the service stopped. I freed up some space, but I sitll cannot get the service to come back online.  It will start for a few seconds, then turn off again. In the event log I have a java -1 error. I ran SymHelp and I am getting a few port errors. 

Title: The Endpoint Protection Console is not using its configured ports
Product: Endpoint Protection Console

Status: Error

Symantec articles:

Which Communications Ports does Symantec Endpoint Protection use?
http://www.symantec.com/docs/TECH163787

Troubleshooting communication problems between the management server and the client
HOWTO80740

Details:
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Error    No application is using Tomcat Shutdown(SemSvc.exe)'s  configured port 8765 with a state of 'Listen'. 
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Error    No application is using Remote Console Logon(SemSvc.exe)'s  configured port 9090 with a state of 'Listen'. 
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Error    No application is using Remote Management Console(SemSvc.exe)'s  configured port 8443 with a state of 'Listen'. 
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Ok    SQL Anywhere (dbsrv11.exe) is using its configured port 2638 with a state of 'Listen'.
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Ok    Client Communication (httpd.exe) is using its configured port 8014 with a state of 'Listen'.
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Ok    Reporting Console (httpd.exe) is using its configured port 8445 with a state of 'Listen'.
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Information    No application is using RADIUS Communication(httpd.exe)'s optional configured port 1812 with a state of 'Listen'. 
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Information    No application is using AjaxSwing(SemSvc.exe)'s optional configured port 8045 with a state of 'Listen'. 
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Why is my post not publishing?

May need to enable some advanced logging

How to debug the Symantec Endpoint Protection Manager

Hmm the conf.properties file is 0KB and empty. 

here is the catalina.out log

Jun 23, 2014 1:02:54 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading product data...
Jun 23, 2014 1:02:54 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading user data...
Jun 23, 2014 1:02:54 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Loading portal settings...
Jun 23, 2014 1:02:54 PM org.apache.catalina.core.ApplicationContext log
INFO: StartupServlet: [Main] Portal is initialized and running...
Jun 23, 2014 1:02:54 PM com.symantec.sepm.ajaxswing.filter.ConsoleFilter log
WARNING: Mon Jun 23 13:02:54 CDT 2014: ConsoleFilter: Unable to read SEPM properties file: E:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties (The system cannot find the file specified)
Jun 23, 2014 1:02:54 PM com.symantec.sepm.ajaxswing.filter.ConsoleFilter log
INFO: Mon Jun 23 13:02:54 CDT 2014: ConsoleFilter: Required available virtual memory for new Web UI instances = 250MB
Jun 23, 2014 1:02:54 PM org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.utils.Log ERROR: logLevelConf: null
Jun 23, 2014 1:02:54 PM org.apache.catalina.core.ApplicationContext log
INFO: org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
Jun 23, 2014 1:02:54 PM org.apache.catalina.core.ApplicationContext log
INFO: AppRouter: init for com.creamtec.ajaxswing.AjaxSwingRouter@1d8d39f
[TraceMgr] Opening log file E:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat/logs\ajaxswing.log
Jun 23, 2014 1:02:55 PM org.apache.catalina.core.ApplicationContext log
INFO: Forced shutdown monitor initialized
Protecting dada/output/agent folder with ACLs ...
Scm property file does not exist.
Server is not configured correctly, please run Server Configuration Assistant!

after you freed the space, u need to run the management server configuration wizard...Did you try that?

Yes, Symantec Support gave me a call and we went through the wizard, after copying over a new conf.properties file. The issue is resolved now. Thank you for the assistance.