Endpoint Protection Small Business Edition

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  • 1.  SEPM small business edition upgraded but client pkg are not updated

    Posted Mar 27, 2013 04:26 AM

    Dear Support,

     

    recently we have upgraded the sepm small business edition and manager got upgraded but client side installation pgk shows older version need solution to import newer setup to manager.

     

    regards,

    Nagaraj Kukke



  • 2.  RE: SEPM small business edition upgraded but client pkg are not updated

    Broadcom Employee
    Posted Mar 27, 2013 04:36 AM
    try repair and if it still does not help import the client package manually.


  • 3.  RE: SEPM small business edition upgraded but client pkg are not updated

    Posted Mar 27, 2013 04:44 AM

    I repaired it even after repair also old pkg is available newer is not there, please provide the steps to import the latest pkg to SEPM small business edition.

     

    Regards,

    Nagaraj Kukke



  • 4.  RE: SEPM small business edition upgraded but client pkg are not updated

    Broadcom Employee
    Posted Mar 27, 2013 05:00 AM
    try the steps http://www.symantec.com/business/support/index?page=content&id=TECH122824


  • 5.  RE: SEPM small business edition upgraded but client pkg are not updated
    Best Answer

    Posted Mar 27, 2013 05:07 AM

    got the solution copy the .bat and .info files fron SEPM media paste it to SEPM installed folder by name tomcat the find the update.bat which will start the server manager upgrade and import the pkg.

    Regards,

    Nagaraj Kukke



  • 6.  RE: SEPM small business edition upgraded but client pkg are not updated

    Posted Mar 27, 2013 05:12 AM

    Dear Support,

     

    the solution applies to SEPM enterprise not to SBE, but my problem was with SBE,the SBE have option to import the pkg file direclty to manager.

    Regards,

    Nagaraj Kukke



  • 7.  RE: SEPM small business edition upgraded but client pkg are not updated

    Posted Mar 27, 2013 07:14 AM

    Thanks for sharing good info for SMB users to manually add packages.