Hello,
LiveUpdate encountered one or more errors Return code = 4 is a Generic Error.
Could you please upload the log.liveupdate?
That would help us understand the root cause of the issue.
Again, are you using any proxy?
Did you try disabling the Windows Firewall on the machine and checked ?
Also, When uninstalling and reinstalling LiveUpdate, are you using the correct client for SEP 12.1?
http://www.symantec.com/business/support/index?page=content&id=TECH171060
Make sure you are using Liveupdate version 3.3.1.23- nothing earlier!
Windows LiveUpdate Client for Use with Symantec Endpoint Protection Manager 12.1
Article: TECH181305 | Created: 2012-02-13 | Updated: 2012-03-21 |
Article URL http://www.symantec.com/docs/TECH181305
Also, check the Proxy settings in SEPM 12.1 if they are correct?
How to Update the Proxy settings in the Symantec Endpoint Protection Manager (SEPM) 12.1
https://www-secure.symantec.com/connect/articles/how-configure-proxy-settings-symantec-endpoint-protection-manager-sepm-121
Hope that helps!!