Ok, we were running SEPM11. But we have now upgraded to sepm 12.1.1101.401.Strangely we are still getting the same problem..
Log.liveupdate below
17/10/2012, 11:55:02 GMT -> LiveUpdate flag value for this run is 0
17/10/2012, 11:55:02 GMT -> **** Starting a Silent LiveUpdate Session ****
17/10/2012, 11:55:02 GMT -> *********************** Start of New LU Session ***********************
17/10/2012, 11:55:02 GMT -> The command line is -S -S
17/10/2012, 11:55:02 GMT -> EVENT - SESSION START EVENT - The LiveUpdate session is running in Silent Mode.
17/10/2012, 11:55:02 GMT -> Check for updates to: Product: LiveUpdate, Version: 3.3.2.2, Language: English. Mini-TRI file name: liveupdate_3.3.2.2_english_livetri.zip
17/10/2012, 11:55:02 GMT -> Progress Update: TRYING_HOST: HostName: "liveupdate.symantecliveupdate.com" URL: "http://liveupdate.symantecliveupdate.com" HostNumber: 0
17/10/2012, 11:55:02 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 0 Downloading LiveUpdate catalog file
17/10/2012, 11:55:02 GMT -> LiveUpdate will download the first Mini-TRI file, liveupdate_3.3.2.2_english_livetri.zip
17/10/2012, 11:55:02 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:02 GMT -> Progress Update: PRE_CONNECT: Proxy: "(not-available)" Agent: "Symantec LiveUpdate" AccessType: 0x0
17/10/2012, 11:55:02 GMT -> Progress Update: CONNECTED: Proxy: "(not-available)" Agent: "1qcWdg1nJnQ0oQ1p7I7xDeQUDY0lpx+UAAAAAA" AccessType: 0x0
17/10/2012, 11:55:02 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/liveupdate_3.3.2.2_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:02 GMT -> HttpSendRequest (status 200): Request succeeded
17/10/2012, 11:55:02 GMT -> Download complete: Original estimated file size: 1663; Actual bytes downloaded: 1663
17/10/2012, 11:55:02 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "http://liveupdate.symantecliveupdate.com/liveupdate_3.3.2.2_english_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip" HR: 0x0
17/10/2012, 11:55:02 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:02 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:02 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip contains HTML/DOCTYPE. It is invalid MiniTri, and has been removed
17/10/2012, 11:55:02 GMT -> LiveUpdate will check for Mini-TRI file support on the server since the first Mini-TRI file was not available (liveupdate_3.3.2.2_english_livetri.zip).
17/10/2012, 11:55:02 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:02 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/minitri.flg", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:03 GMT -> HttpSendRequest (status 200): Request succeeded
17/10/2012, 11:55:03 GMT -> Download complete: Original estimated file size: 1636; Actual bytes downloaded: 1636
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "http://liveupdate.symantecliveupdate.com/minitri.flg", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg" HR: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg contains HTML/DOCTYPE. It is invalid MiniTri, and has been removed
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "0"
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 1 Downloading LiveUpdate catalog file
17/10/2012, 11:55:03 GMT -> LiveUpdate could not find the MiniTri.flg file on the server. LiveUpdate is entering legacy mode and will attempt to download the full LiveUpdate Catalog file.
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:03 GMT -> HttpSendRequest (status 200): Request succeeded
17/10/2012, 11:55:03 GMT -> Download complete: Original estimated file size: 1636; Actual bytes downloaded: 1636
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "http://liveupdate.symantecliveupdate.com/livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip" HR: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip contains HTML/DOCTYPE. It is invalid Tri file , and has been removed
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "1"
17/10/2012, 11:55:03 GMT -> EVENT - SERVER SELECTION SUCCESSFUL EVENT - LiveUpdate connected to server liveupdate.symantecliveupdate.com at path via a HTTP connection. The server connection connected with a return code of 1800, Success
17/10/2012, 11:55:03 GMT -> Progress Update: TRYING_HOST: HostName: "liveupdate.symantec.com" URL: "http://liveupdate.symantec.com" HostNumber: 1
17/10/2012, 11:55:03 GMT -> Progress Update: DISCONNECT
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 0 Downloading LiveUpdate catalog file
17/10/2012, 11:55:03 GMT -> LiveUpdate will download the first Mini-TRI file, liveupdate_3.3.2.2_english_livetri.zip
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:03 GMT -> Progress Update: PRE_CONNECT: Proxy: "(not-available)" Agent: "1qcWdg1nJnQ0oQ1p7I7xDeQUDY0lpx+UAAAAAA" AccessType: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: CONNECTED: Proxy: "(not-available)" Agent: "1qcWdg1nJnQ0oQ1p7I7xDeQUDY0lpx+UAAAAAA" AccessType: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantec.com/liveupdate_3.3.2.2_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:03 GMT -> HttpSendRequest (status 200): Request succeeded
17/10/2012, 11:55:03 GMT -> Download complete: Original estimated file size: 1619; Actual bytes downloaded: 1619
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "http://liveupdate.symantec.com/liveupdate_3.3.2.2_english_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip" HR: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip contains HTML/DOCTYPE. It is invalid MiniTri, and has been removed
17/10/2012, 11:55:03 GMT -> LiveUpdate will check for Mini-TRI file support on the server since the first Mini-TRI file was not available (liveupdate_3.3.2.2_english_livetri.zip).
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantec.com/minitri.flg", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:03 GMT -> HttpSendRequest (status 200): Request succeeded
17/10/2012, 11:55:03 GMT -> Download complete: Original estimated file size: 1592; Actual bytes downloaded: 1592
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "http://liveupdate.symantec.com/minitri.flg", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg" HR: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg contains HTML/DOCTYPE. It is invalid MiniTri, and has been removed
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "0"
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 1 Downloading LiveUpdate catalog file
17/10/2012, 11:55:03 GMT -> LiveUpdate could not find the MiniTri.flg file on the server. LiveUpdate is entering legacy mode and will attempt to download the full LiveUpdate Catalog file.
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantec.com/livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:03 GMT -> HttpSendRequest (status 200): Request succeeded
17/10/2012, 11:55:03 GMT -> Download complete: Original estimated file size: 1592; Actual bytes downloaded: 1592
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "http://liveupdate.symantec.com/livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip" HR: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:03 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip contains HTML/DOCTYPE. It is invalid Tri file , and has been removed
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "1"
17/10/2012, 11:55:03 GMT -> EVENT - SERVER SELECTION SUCCESSFUL EVENT - LiveUpdate connected to server liveupdate.symantec.com at path via a HTTP connection. The server connection connected with a return code of 1800, Success
17/10/2012, 11:55:03 GMT -> Progress Update: TRYING_HOST: HostName: "update.symantec.com" URL: "ftp://update.symantec.com/opt/content/onramp" HostNumber: 2
17/10/2012, 11:55:03 GMT -> Progress Update: DISCONNECT
17/10/2012, 11:55:03 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 0 Downloading LiveUpdate catalog file
17/10/2012, 11:55:03 GMT -> LiveUpdate will download the first Mini-TRI file, liveupdate_3.3.2.2_english_livetri.zip
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:03 GMT -> Progress Update: PRE_CONNECT: Proxy: "(not-available)" Agent: "1qcWdg1nJnQ0oQ1p7I7xDeQUDY0lpx+UAAAAAA" AccessType: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: CONNECTED: Proxy: "(not-available)" Agent: "1qcWdg1nJnQ0oQ1p7I7xDeQUDY0lpx+UAAAAAA" AccessType: 0x0
17/10/2012, 11:55:03 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "ftp://update.symantec.com/opt/content/onramp/liveupdate_3.3.2.2_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:04 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "ftp://update.symantec.com/opt/content/onramp/liveupdate_3.3.2.2_english_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip" HR: 0x0
17/10/2012, 11:55:04 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:04 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:04 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\liveupdate_3.3.2.2_english_livetri.zip contains HTML/DOCTYPE. It is invalid MiniTri, and has been removed
17/10/2012, 11:55:04 GMT -> LiveUpdate will check for Mini-TRI file support on the server since the first Mini-TRI file was not available (liveupdate_3.3.2.2_english_livetri.zip).
17/10/2012, 11:55:04 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:04 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "ftp://update.symantec.com/opt/content/onramp/minitri.flg", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:05 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "ftp://update.symantec.com/opt/content/onramp/minitri.flg", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg" HR: 0x0
17/10/2012, 11:55:05 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:05 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:05 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\minitri.flg contains HTML/DOCTYPE. It is invalid MiniTri, and has been removed
17/10/2012, 11:55:05 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "0"
17/10/2012, 11:55:05 GMT -> Progress Update: TRIFILE_DOWNLOAD_START: Number of TRI files: 1 Downloading LiveUpdate catalog file
17/10/2012, 11:55:05 GMT -> LiveUpdate could not find the MiniTri.flg file on the server. LiveUpdate is entering legacy mode and will attempt to download the full LiveUpdate Catalog file.
17/10/2012, 11:55:05 GMT -> Progress Update: DOWNLOAD_BATCH_START: Files to download: 1, Estimated total size: 0
17/10/2012, 11:55:05 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "ftp://update.symantec.com/opt/content/onramp/livetri.zip", Estimated Size: 0, Destination Folder: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads"
17/10/2012, 11:55:05 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: URL: "ftp://update.symantec.com/opt/content/onramp/livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip" HR: 0x0
17/10/2012, 11:55:05 GMT -> Progress Update: DOWNLOAD_BATCH_FINISH: HR: 0x0 , Num Successful: 1
17/10/2012, 11:55:05 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip was an HTML response file. LiveUpdate will ignore this file.
17/10/2012, 11:55:05 GMT -> C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\livetri.zip contains HTML/DOCTYPE. It is invalid Tri file , and has been removed
17/10/2012, 11:55:05 GMT -> Progress Update: TRIFILE_DOWNLOAD_END: Number of TRI files: "1"
17/10/2012, 11:55:05 GMT -> EVENT - SERVER SELECTION SUCCESSFUL EVENT - LiveUpdate connected to server update.symantec.com at path /opt/content/onramp via a FTP connection. The server connection connected with a return code of 1800, Success
17/10/2012, 11:55:05 GMT -> Progress Update: HOST_SELECTION_ERROR: Error: 0x802A0027
17/10/2012, 11:55:05 GMT -> LiveUpdate did not find any new updates for the given products.
17/10/2012, 11:55:05 GMT -> EVENT - SESSION END FAILED EVENT - The LiveUpdate session ran in Silent Mode. LiveUpdate found 0 updates available, of which 0 were installed and 0 failed to install. The LiveUpdate session exited with a return code of 1814, LiveUpdate could not retrieve the catalog file of available Symantec product and component updates.
17/10/2012, 11:55:05 GMT -> IE6 support.
17/10/2012, 11:55:05 GMT -> *********************** End of LU Session