Hi Team,

We have received some vulnerabilities in SEPM 11.0.6005.562. Can I direct upgrade 11.0.7.4a.

Please provide Upgrade process.

Yes you can directly upgrade to the latest version its supported from 11.0.6 to 11.7 Rua

here is the document

Best practices for upgrading to the latest version of Symantec Endpoint Protection 12.1.x

http://www.symantec.com/business/support/index?page=content&id=TECH163700

All the required info here

https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-1214a-and-11074a

You can upgrade directly to latest version 11.0.7 mp4a.

Check article shared by Chetan

https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-1214a-and-11074a

Supported upgrade path:

SEPM 11 RU7 MP4a can be installed over any previous version of SEPM 11, and SEPM 12.1 RU4a can be installed over any previous version of SEPM 11 or 12.1, including SEPM 11 RU7 MP4a.

Thanks for quick reply .

Can we required Embedded Database password ?

Does we require any license key .slf file for activation SEPM ?

Thanks Rafeeq,

Please provide SEPM 11.x best upgrading practices not SEPM 12.x

Hello,

Please check this article for best answer.

https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-1214a-and-11074a

yes, password is required.

and SEP 11 does not work slf file for license activation.

Applicable to all version of SEPM.

You just need to take a backup of SEPM, Run the setup on top of the existing

its just for SEPM so no client upgrade is needed

this holds good for all versions, same process

http://www.symantec.com/business/support/index?page=content&id=TECH171552

DB password is needed, 

no slf file in 11.0. X versions

find the db here

http://www.symantec.com/connect/articles/how-find-database-password-odbc

--Edit--

You can backup the database before upgrade

Below is the document to find the databse password if you not have

https://www-secure.symantec.com/connect/articles/how-find-database-password-embedded-database

Sorry it is a paper license so not require to activate

Symantec Endpoint Protection 11.x: Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager

So incase we will required Embedded Database password before upgrading SEPM.

first recover the pass .. I linked the doc above .. then run upgrade

Link is attach in the comment, you can just follow it to find the password.

Remove all the details from ODBC and change the name for the database from sem5 to SEM

Can I change Database name SEM5 to SEM ?

• Open IE and brose to http://localhost:8014/reporting and login using SEPM credentials.
• It will give an error similar to the following:

Fatal error: Uncaught exception 'com_exception' with message '<b>Source:</b> ASAProv.90<br/><b>Description:</b> Request to start/stop database denied' in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php:40 Stack trace: #0 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php(40): com->Open('Provider=ASAPro...', 'DBA', 'password') #1 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\connectdb.php(46): ado_connect(Object(com), 'SymantecEndpoin...', 'DBA', 'password', NULL, NULL) #2 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(360): connectnav(Object(com)) #3 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php(98): doProcessLoginResponse('admin', '<?xml version="...', '<?xml version="...', 0) #4 C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\Login_verify.php(2 in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Common\ado.php on line 40

Where we find that error

Remove all the details from ODBC and change the name for the database from sem5 to SEM

Where we change this setting

-Edit-

Have you followed the article and change the value of php.ini

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\

display_errors = On
display_startup_errors = On

Note: The password next to DBA which is bold in the above example is the password for ODBC

Not be require it. I have got it without change the name.

You can simply follow the step in above article.

Follow these step to get it.

• Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\
• Go to php.ini properties, and uncheck the read-only option
• Open php.ini using a notepad
• Modify the following lines to read:

             display_errors = On
             display_startup_errors = On

Open IE and brose to  http://localhost:8014/reporting  and login using SEPM credentials

It will show the error

The password next to DBA which is reflect as bold in fatal error page.

on 64 bit open odbc

C:\Windows\SysWOW64\odbcad32.exe

on 32 bit

C:\Windows\System32\odbcad32.exe

click on systemDSN

select symantec endpoint 

here change the sem5 name

I have received DB password now i will going to upgrade SEPM version.

keep us posted, if you face any issues, do let the forum know about it. :) all the best

Thanks for help

Hello Parks

Do you need more help here? was the upgrade success?