Endpoint Protection

 View Only
Expand all | Collapse all

SEPM Version 12 replication problem

Migration User

Migration UserMar 13, 2012 05:59 AM

pete

peteMar 13, 2012 06:18 AM

Migration User

Migration UserMar 14, 2012 02:23 AM

Migration User

Migration UserMar 14, 2012 03:14 AM

  • 1.  SEPM Version 12 replication problem

    Posted Mar 09, 2012 05:15 AM

    I have install 2 SEPM on 2 site. at the first time for replication, it is ok, however it is not ok later. the primary site show the status of Failed to download and the second site show failed to submit. what's wrong for it, how can I solve it. thanks



  • 2.  RE: SEPM Version 12 replication problem

    Broadcom Employee
    Posted Mar 09, 2012 05:33 AM

    can you post the scm-server-0.log from both the sites?

    it could be timeout issue



  • 3.  RE: SEPM Version 12 replication problem

    Posted Mar 12, 2012 02:09 AM
      |   view attached

    the file uploaded.pls check. however, it sometime replicate success

    Attachment(s)

    zip
    secondaryscm-server-0.zip   2 KB 1 version


  • 4.  RE: SEPM Version 12 replication problem

    Posted Mar 12, 2012 02:24 AM

    Please refer the below URL if the same help you to resolve the issue:

    http://www.symantec.com/business/support/index?page=content&id=TECH98113&actp=search&viewlocale=en_US&searchid=1331533327695



  • 5.  RE: SEPM Version 12 replication problem

    Posted Mar 12, 2012 02:35 AM

    How can I Open SQL Server Management Studio???? I am using the embedded database.pls provide the path.thanks



  • 6.  RE: SEPM Version 12 replication problem

    Broadcom Employee
    Posted Mar 12, 2012 02:47 AM

    from the log

    2012-03-12 11:38:30.244 THREAD 43 WARNING: com.sygate.scm.common.communicate.CommunicationException: Remote site [{0}] fails to prepare the data for replication. ErrorCode: 0x12220000

    check the connectivity between the SEPM's. restart the SEPM and SQL service and then initiate the replication.



  • 7.  RE: SEPM Version 12 replication problem

    Posted Mar 12, 2012 03:05 AM

    I have try it again by restart the service, now the replication is ok, it is sometime ok and sometime not ok

    last week I have replicate it ok, then today morning is not ok, now restart is ok. what affect the result. is it the memory will affect it or not because I found the momery is very high.pls advise, thanks



  • 8.  RE: SEPM Version 12 replication problem

    Posted Mar 13, 2012 05:59 AM

    Open the replication port in firewall 8443.



  • 9.  RE: SEPM Version 12 replication problem

    Broadcom Employee
    Posted Mar 13, 2012 06:18 AM

    when it fails, send the log



  • 10.  RE: SEPM Version 12 replication problem

    Posted Mar 13, 2012 11:58 PM

    I have try that it will sometime cannot replicate, after I restart service, the replication is ok.



  • 11.  RE: SEPM Version 12 replication problem

    Posted Mar 14, 2012 12:13 AM

    but it will fail after a period, how can I know what problem affect it, I always see an error on secondary server of "unexpected server error", will this affect the replication???pls advise, thanks



  • 12.  RE: SEPM Version 12 replication problem

    Broadcom Employee
    Posted Mar 14, 2012 12:43 AM

    for replication both the SEPM need to up and port 8443 needs to be open.



  • 13.  RE: SEPM Version 12 replication problem

    Posted Mar 14, 2012 02:15 AM

    All Firewall port opened, it should be the SEPM problem, if firewall problem, it will not restart the service will resume normal, then fail after a period



  • 14.  RE: SEPM Version 12 replication problem

    Broadcom Employee
    Posted Mar 14, 2012 02:22 AM

    yes, if the SEPM service stops , then you need to troubleshoot why the service stopped.



  • 15.  RE: SEPM Version 12 replication problem

    Posted Mar 14, 2012 02:23 AM

    Please check the drive spac on your drive



  • 16.  RE: SEPM Version 12 replication problem

    Posted Mar 14, 2012 03:14 AM

    52GB free on secondary and 47GB free on primary



  • 17.  RE: SEPM Version 12 replication problem

    Posted Mar 14, 2012 03:16 AM

    the service is running. the service is stop by me for testing



  • 18.  RE: SEPM Version 12 replication problem

    Broadcom Employee
    Posted Mar 14, 2012 03:35 AM

    services should be running while replication is in progress.



  • 19.  RE: SEPM Version 12 replication problem

    Posted Mar 14, 2012 04:36 AM

    services is running while replication is in progress. after the replication fail for serveral, I try to restart the service on secondary site. then the replication success. then after a day for trying testing, replication fail again



  • 20.  RE: SEPM Version 12 replication problem

    Posted Jun 11, 2012 08:54 AM

    I had same problem with my pilot installation (SEPM12 RU1). Both were VMware virtual machines with single CPU. There wasn't any load on these boxes as they were test machines. Tech support suggested to increase the CPU to two on each servers. After increasing it, replicaiton succeeded.