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SEPM Versions chaos

Created: 21 Aug 2014 • Updated: 21 Aug 2014 | 10 comments

Hello

Try to find out what version is what on Symantec Website:

We have the folowing client packages:

12.1.4013.4013 (old)

12.1.4100.4126

12.1.4112.4156

in "Get the latest Service pack and patches"

The latest client upgrade on support site is 12.1.4.1

What is that for a release above?

Then you use RU4 MP1 ...

please use one definition for one release, not 4 different ways with 4 different numbers to define one release

Also with the manager it is very hard to find out what release is installed, and what it references in website documentation

Such version chaos is not usable!

Please explain why?

Operating Systems:

Comments 10 CommentsJump to latest comment

Hywel Mallett's picture

I agree that having more than one naming convention is confusing, and finding out just how big a change (for example) 12.1 RU4 MP1b is isn't obvious.

To find which release in installed, in SEPM, Admin, Servers, select a server and you should be shown the version.

James007's picture

12.1 ru4 mp1a is applicable only SEPM and SEP client related latest product is SEP 12.1.4 MP1b.

SEP 12.1.4.1b. Client only.

Offensive Security reports of Symantec Endpoint Protection zero-day vulnerability (July 2014)

Article:TECH223338 | Created: 2014-07-29 | Updated: 2014-07-31 | Article URL http://www.symantec.com/docs/TECH223338

Upgrading or migrating to Symantec Endpoint Protection 12.1.4 (RU4)/12.1.4a (RU4a)

Article:TECH211821 | Created: 2013-10-23 | Updated: 2014-02-24 | Article URL http://www.symantec.com/docs/TECH211821

Latest release version information is in this article

https://www-secure.symantec.com/connect/articles/what-are-symantec-endpoint-protection-sep-versions-released-officialy

Remo266's picture

Why is in "Get the latest Service pack and patches"

The latest client upgrade on support site is 12.1.4.1

and not 12.1.4.1b?

What is this for a version?

12.1.4100.4126

James007's picture

Why is in "Get the latest Service pack and patches"

It's patch for zero-day vulnerability

and not 12.1.4.1b?

About the SYM14-013 Symantec Endpoint Protection zero-day vulnerability

Article:TECH223338 | Created: 2014-07-29 | Updated: 2014-08-04 | Article URL http://www.symantec.com/docs/TECH223338

What is this for a version?

12.1.4100.4126 -> It's for  RU4 MP1

RU4 MP1 12.1.4100.4126

Apr 2014

 You can find all version deatils here.

https://www-secure.symantec.com/connect/articles/what-are-symantec-endpoint-protection-sep-versions-released-officialy

Sumit G's picture

Why is in "Get the latest Service pack and patches"

Latest patch can fixed up the bugs which is in problem with last version. It fixed zero day vulnerability.

About the SYM14-013 Symantec Endpoint Protection zero-day vulnerability

Article:TECH223338

 | 

Created: 2014-07-29

 | 

Updated: 2014-08-04

 | 

Article URL http://www.symantec.com/docs/TECH223338

 The latest client upgrade on support site is 12.1.4.1

and not 12.1.4.1b?

Latest client version is 12.1 ru4 mp1b which is upgraded version of 12.1.4.1

What is this for a version?

This version only be relase the package for the client which is 12.1.4112.4156

RU4 MP1b

 12.1.4112.4156

 Aug 2014

Regards

Sumit G.

Brɨan's picture

I edited your post to remove the improper lanaguage. Keep it clean, please.

12.1.4013.4013 (old) - RU4

12.1.4100.4126 - RU4 MP1

12.1.4112.4156 - RU4 MP1b (client only)

If you have questions on why they do what they do, you can contact Symantec:

Regional Support Telephone Numbers:

    United States: 800-342-0652 (407-357-7600 from outside the United States)
    Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/support/contact_techsupp_s...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Chetan Savade's picture

Hi,

RU  stands Release Update & MP stands for Maintenance Patch

Here you will find release histroy: What are the Symantec Endpoint Protection (SEP) versions released officially?

https://www-secure.symantec.com/connect/articles/what-are-symantec-endpoint-protection-sep-versions-released-officially?page=1

At Symantec website only the latest version will be available to download.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

fabian.szalatnay's picture

Remo266, check out the Symantec Help Tool (click on help button within SEP).

http://www.symantec.com/docs/TECH170752

It will show you which version you got and which one is the newest. Including links to security articles. Pretty handy.

Regards

Fabian Szalatnay | FYRE Consulting AG | http://www.fyre-consulting.ch

Remo266's picture

Thanks all for the infos.

I will find now how to handle versions

But even there is a chaos about versions definition at endpointprotection

Regards Remo

Chetan Savade's picture

Hi,

If Home page is showing the latest definitions without any warning message you will be in good shape.

When you go to the 'Admin tab' to see more detail info then it's somehow confusing. You can leave that part to Support for troubleshooting.

Here you will find info about definitions release: http://www.symantec.com/security_response/definitions.jsp?pid=sep1213

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<