Endpoint Protection

For some reason, nothing changed but I can't get into the Management Console. I get this error message once I put my username and password:

Failed to connect to the server

Make sure that the server is running and your session has not timed out

If you can reach the server but cannot log on, make sure that you probided the correct parameters

If you are experiencing network issues, contact your system administrator. ErrorCode: 0X80020000

It lets me past that, but cant see anything. However, when I went to look at the services, I see that SEPM WebServer is not started, When I try to start it, it hangs half way and get this message:

Windows could not start the Symantec Endpoint Protection Manager Webserver service on Local Computer

Error 1053: the service did not respond to the start or control request in a timely fashion.

All the other SEPM services are running. 

I am running Server  2012 and SEPM version 12.1.5 (12.1 RU5) build 5337

I am attaching the server log

Attachment(s)

scm-server-0.txt   907 KB 1 version

Is this log the FINEST debugging level?

No, this was just the log that I grabbed from the server.

How can I get a more granular log?

The steps are here:

http://www.symantec.com/docs/TECH102413

Here it is. 

Attachment(s)

scm-server-0_56.txt   182 KB 1 version

Did you bounce the box?

Yeah many times. The service just does not want to start. I even try assigning it to local system account, no difference, even as admin

Hello,

Check these Articles:

Unable to start SEP service , Error 1053: The service did not respond to start or control request in a timely fashion.

https://www-secure.symantec.com/connect/articles/unable-start-sep-service-error-1053-service-did-not-respond-start-or-control-request-timely

Error 1053:The service did not respond to the start or control request in timely fashion.

https://www-secure.symantec.com/connect/app#!/blogs/error-1053the-service-did-not-respond-start-or-control-request-timely-fashion

Hope that helps!!