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SEPRU5 manual uninstallation

Created: 19 Jan 2010 • Updated: 19 Jul 2010 | 1 comment
nac's picture

Hi;
          I uninstalled SEP RU5 manually with the help of http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007073018014248?Open&seg=ent. I used picture taker to see the changes if any data is remaining behind. I didnt find any significant data. But when I try to install SEP or SAV over  it, I got error at InstallService standard action.

          I have used this document for manual uninstallation of SEP MR4, it works fine in the case of SEPMR4 MP2 also.

Does anybody know what extra thing could be remaining on the build after manual removal of SEP RU5?
 
I dont trust CleanWipe.

Thanks and Regards;

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P_K_'s picture

Go to run and type %temp%

Look for a  file called SEP_Inst.log

Now search for rteurn value 3 and paste all instance  here

MCT MCSE-2012 Symantec Technical Specialist (SCTS)