Endpoint Protection

 View Only
Expand all | Collapse all

SEPv11 and Vista

Migration User

Migration UserApr 05, 2010 02:51 PM

Migration User

Migration UserApr 19, 2010 03:04 PM

Thomas K

Thomas KApr 19, 2010 03:09 PM

  • 1.  SEPv11 and Vista

    Posted Apr 05, 2010 02:19 PM
    Hello there,

    Two things:

    1.)  I get an error from Windows Security Center stating that Symantec is not reporting it's status in format that Vista understands.  Again.  What is going on here?  Why does this happen every once in a while?

    2.)  I'm getting a ton of blocked outgoing Network Threats.  How do I determine what's causing this?  They are reported several times a minute - here's one of them:
    403 3/26/2010 6:18:18 PM Blocked 10 Unknown None 0.0.0.0 33-33-00-00-00-0C 0 0.0.0.0 00-E0-B8-E2-86-30 0  Celmer WORKGROUP Default 1 3/26/2010 6:17:17 PM 3/26/2010 6:17:17 PM Block_all 

    This can't be a good thing.

    Thank you for your help.
    Mark.


  • 2.  RE: SEPv11 and Vista

    Posted Apr 05, 2010 02:51 PM

    What is the version of SEP Installed?


  • 3.  RE: SEPv11 and Vista

    Posted Apr 05, 2010 02:53 PM
    1. Make sure you are using the latest version of SEP that is 11.0.5002.333
    2. The firewall is blocking your packets on your nic..
    open SEP-onNetwork Threat Protection- options- Change Settings-Microsoft windows networking
    --Scroll down and select your adapter ( even though it says allowed to all ) and check the boxes below it to allow file sharing..


  • 4.  RE: SEPv11 and Vista

    Posted Apr 05, 2010 05:55 PM
    thanks - Perhaps you misunderstood.  These are outging threats that are being blocked.

    The setting was already set to file sharing.  Other ideas?

    Thanks in advance.

    Oh and yes I need to get the latest version.  Our company doesn't have the right version for us to download right now.  I've asked them about it. 

    The version that I am running is 11.0.1000.1375


  • 5.  RE: SEPv11 and Vista

    Posted Apr 05, 2010 06:01 PM
    An unmanaged client has a default "Block_all" rule which is not configurable
    http://service1.symantec.com/support/ent-security.nsf/docid/2007110509074348

    S
    o if this is traffic is a Legitimate traffic you can allow this traffic by adding a rule to allow this traffic.


  • 6.  RE: SEPv11 and Vista
    Best Answer

    Posted Apr 05, 2010 06:03 PM
    You must upgrade to a Latest version ASAP thats a very old..and kind of buggy version..atleast 1000 issues have been fixed in version and the 11.0.5003.22 so just upgrading might fix all your issues.


  • 7.  RE: SEPv11 and Vista

    Posted Apr 06, 2010 08:13 AM
    Vikram,

    I'm working on getting the latest version. 

    In the meantime, can you help me determine whether this "traffic" is legitimate?  And if it is legitimate, help me add a rule?

    Thanks,
    Mark.


  • 8.  RE: SEPv11 and Vista

    Posted Apr 06, 2010 08:24 AM
    Traffic is to from 0.0.0.0 so it also might be a bug ..there was a similar bug in the older version with teefer2 driver no installing properly in NIC card.


  • 9.  RE: SEPv11 and Vista

    Posted Apr 19, 2010 01:11 PM
    ok I've upgraded but I still get the same errors"

    1.)  Windows Security Center does not recognize Symantec's status reporting.

    2.)  Network Protection continues to report blocked outging as follows
    1 4/15/2010 12:20:52 PM Blocked 3 Outgoing IPv6 [type=0x86DD] 0.0.0.0 33-33-00-01-00-03 0 0.0.0.0 00-E0-B8-E2-86-30 34525  Celmer Celmer-PC Default 1 4/15/2010 12:20:35 PM 4/15/2010 12:20:35 PM GUI%GUICONFIG#SRULE@ADVRULECONFIG#Normal_102 

    is does this often and is obviously slowing the system down.

    Can anyone tell me what is going on here?

    Thanks !


  • 10.  RE: SEPv11 and Vista

    Posted Apr 19, 2010 02:39 PM
    There is a Default rule to block IPV6 as SEP does not support IPV6 yet.


  • 11.  RE: SEPv11 and Vista

    Posted Apr 19, 2010 03:04 PM

    What is IPv6?

    Is it dangerous?



  • 12.  RE: SEPv11 and Vista

    Posted Apr 19, 2010 03:09 PM

    http://en.wikipedia.org/wiki/IPv6


  • 13.  RE: SEPv11 and Vista

    Posted Apr 19, 2010 03:48 PM
    yep thanks. Read that already.

    Simple question:

    How do I determine what is causing all these outgoing network attempts?


  • 14.  RE: SEPv11 and Vista

    Posted Apr 20, 2010 08:20 AM

    Is there a method to determine what is causing all these outgoing network attempts?



  • 15.  RE: SEPv11 and Vista

    Posted Apr 20, 2010 08:23 AM