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Server Error in /Altiris Application

Updated: 22 May 2010 | 7 comments
Wittawas Somboonsin's picture
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This issue has been solved. See solution.

Hi there,



I've just installed DS by running the executable file that I've downloaded from Altiris web site and it works fine. However, when I tried to open the deployment tab from the Altiris web console, I received an error message (please see below). I have NS (ver 6.0.6074 SP3) and DS installed on the same server.



I have searched the file named WebConsoleDefaultNS.aspx but did not find it on our server.



I'm new to Altiris and have googled but still can't find any solution.

Any help would be appreciated. Thanks.



Andy



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Server Error in '/Altiris' Application.

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The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.



Requested Url: /Altiris/DS/WebConsoleDefaultNS.aspx





--------------------------------------------------------------------------------

Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407

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Comments

Phyrant's picture
15
Jan
2009
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Did you install the Windows version of DS first?

Wittawas Somboonsin's picture
15
Jan
2009
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I first had installed NS then DS from NS web console. The installation went well but, then I could not install a new deployment server from NS console (in the deployment tab) so I removed DS ( from add and remove program), downloaded and re-installed DS from .exe file. Since then the Deployment tab hasn't worked.



Thanks.

Phyrant's picture
15
Jan
2009
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There is a Windows version of DS and a Web version of DS. The Web version can be installed thru the NS Console but first you have to install the Windows version which will actually setup DS. Without that first there is nothing to display in the Deployment tab.

jharings's picture
16
Jan
2009
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To support what Anthony says look at this thread on the NS fourm: http://forums.altiris.com/mess...id=54073&enterthread=y



It can be confusing on seeing the relation, yet how different the two programs are. Also, make sure, since you are getting a 404 error, that the virtual directory was actually created in IIS. I have seen where the vir dir doesn't get created, it will have a blue 'globe' in place of the normal 'gear' symbol for a virtual directory.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

Wittawas Somboonsin's picture
19
Jan
2009
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Thank Anthony and jharings.

I'll try again at let you know the result.

Wittawas Somboonsin's picture
21
Jan
2009
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I have rebuilt our server, installed NS,DS(.exe) then DS(from NS).

It works fine now.

Thank you all.

Phyrant's picture
21
Jan
2009
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Glad that worked for you.