Server freezed by BE System Recovery backup jobs
we recently bought Symantec BackupExec System recovery 8.5 SBS and installed it on a Windows 2003 SBS Standard SP2.
Every time I run a backup job to backup C: drive (45GB) with Active Directory partition, the server freezes completely and doesn’t respond to anything. This happens when the job is 88% completed see the attached screenshot.
There is nothing in the even logs (windows/Symantec) no error messages – nothing, it just freezes completely and the only solution is hard reboot.
After I started having this problem with BE System Recovery I tried to run a backup using BackupExec 11d which was install on the server prior to BE SystemRecovery – and I get absolutely the same result – the server crashes
I applied all server updates and latest Intel RAID drivers – that didn’t make any difference. Re-installing the server is not an option.
I feel bitter having paid for two Symantec products and none of them worked. No they want me to fork out another 100 to look into this problem.
I would appreciate any help / practical advice on the issue