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Server Keeps 'Disappering' From Backed Up Server List

Created: 01 Nov 2013 | 5 comments

Hello All,

Am using Backup Exec 2012, I back up two servers which have remote agents installed on them. lets call them A & B.         

Server A is backing up well. The issue is i changed the incremantal backup job to run at 9:00 PM but the job still runs at 11:00 PM as earlier set and i notice when i edit the job to run at 9:00 PM is the change is not updated.

Server B is backing up well too. But it does not show on the list of servers! when i reinstalled the agent again it shows up but 'dissappers' again from my list of servers on BackupExec. on the reports i get the reports that the incremental backup jobs are running as set, but i dont why it does not show on my list of servers on BackupExec 2012.

 

Kindly assist on the two issues above.

 

Operating Systems:

Comments 5 CommentsJump to latest comment

pkh's picture

Go to the BE installation directory and use BEUtility to repair the BEDB

Mulwa's picture

Thanks i will try that.

Any other tips / steps to resolve the issue?

pkh's picture

Is the disappearing server a VM or a physical machine? If it is a VM try backing it up as a physical machine

Vivek Jain's picture

Would recommend to log a formal support case as your issue may be either one of these ~

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/business/support/index?pag...