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Server is not licensed for Remote Client Option

Created: 03 May 2011 | 11 comments
BarakatiA's picture
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Dears,

 

Recently I got trail license to test the Deduplication, I got the follwoing error everytime I start the Deduplication policy

03/05/2011 3:40:31 PM - requesting resource DSU_Dedup
03/05/2011 3:40:31 PM - requesting resource backup.NBU_CLIENT.MAXJOBS.sharepointx
03/05/2011 3:40:31 PM - requesting resource backup.NBU_POLICY.MAXJOBS.SharePointX_Dedup
03/05/2011 3:40:31 PM - Error nbjm(pid=10944) NBU status: 159, EMM status: Server is not licensed for Remote Client Option licensed use has been exceeded(159)

 

Thanks in advance.

Regareds,

Comments

Riaan Badenhorst's picture
03
May
2011
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Which trail license did you

Which trail license did you receive, please state the description. The error you're seeing is usually seen when trying to backup a client over the LAN to a SAN Media Server (Enterprise Client).

 

Describe your setup please. Is the dedupe server newly installed?

Regards,

Riaan Badenhorst

ITs easy ;)

***If the answer provided resolves your issue, please mark the appropriate solution.***

BarakatiA's picture
03
May
2011
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The reduplication media

The reduplication media server has been installed and configured recently, before that I only had one master/media server. I got this license from the last Netbackup training I had note that the instructor who advise me to do it.

Riaan Badenhorst's picture
03
May
2011
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post bpminlicense -verbose

post bpminlicense -verbose (from the new media server please)

Regards,

Riaan Badenhorst

ITs easy ;)

***If the answer provided resolves your issue, please mark the appropriate solution.***

BarakatiA's picture
03
May
2011
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Find the attchment please

Find the attchment please

AttachmentSize
nblicense.txt 77.56 KB
Riaan Badenhorst's picture
03
May
2011
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I would try and remove all

I would try and remove all the licenses except the eval on the all servers.

Regards,

Riaan Badenhorst

ITs easy ;)

***If the answer provided resolves your issue, please mark the appropriate solution.***

BarakatiA's picture
03
May
2011
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Can I Add my Licenses after

Can I Add my Licenses after the Trail one Expired without any issue?

Riaan Badenhorst's picture
03
May
2011
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Hi,   Yes you can. In fact,

Hi,

 

Yes you can. In fact, just save the license.txt in \veritas\netbackup\var and keep it somewhere.

 

It might be that the use of evals and permanent licenses are causing some confusion.

Regards,

Riaan Badenhorst

ITs easy ;)

***If the answer provided resolves your issue, please mark the appropriate solution.***

BarakatiA's picture
04
May
2011
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I do remove all other

I do remove all other Licenses, except the Eval license but still I have the same error.

Marianne van den Berg's picture
03
May
2011
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What other license keys have

What other license keys have been installed on the Dedupe media server? Dedupe is just an option that you need in conjunction with 'normal' server license keys.

OS? NBU version?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

BarakatiA's picture
04
May
2011
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Kindly, see the attachment to

Kindly, see the attachment to find the list of current licenses

I have two Servers in Netbackup Environment

  • Master/Media Server - Physical - Windows 2003 Enterprise 32 Bit - Netbackup 7
  • Media Server - VMware - Windows 2008 R2 - Netbackup 7

 

 

 

Regards,

AttachmentSize
nblicense2.txt 30.1 KB
Rohit Singh Nayal's picture
03
May
2011
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Server is not licensed for Remote Client Option

These issue is occurred when you configured your enterprise client into a SAN media server than these kind of license  issue is occurred. Could you please tell us about your NBU version ? OS ?

 

In the mean time please run the folowing command.

<install_dir>\Netbackup\bin\admincmd\bpminlicense -list_keys -verbose

And check in the output if the below is message is generating or not

client platform = 34 SAN Media Server, no remote clients

Warm regards,

Rohit