Endpoint Protection

 View Only

  • 1.  server not updating automatically

    Posted May 09, 2012 02:05 AM

    Hi All,

     

    Our Symantec server not updating automatically

     



  • 2.  RE: server not updating automatically



  • 3.  RE: server not updating automatically

    Posted May 09, 2012 02:17 AM

    If using proxy on SEPM server then please make sure you have sufficient permission for downloading contents.

     



  • 4.  RE: server not updating automatically

    Broadcom Employee
    Posted May 09, 2012 02:19 AM

    when you run liveupdate , does it get updated?

     



  • 5.  RE: server not updating automatically

    Posted May 09, 2012 02:29 AM

    Guess u might be taking about SEP manager

    Are u using proxy, for update if yes then configure proxy settingsaccording to it.

    Refer the ManishS first link.

     

    Thanks & regards

    Anil

     



  • 6.  RE: server not updating automatically

    Trusted Advisor
    Posted May 09, 2012 11:27 AM

    Hello,

    What version of SEP 12.1 are you running?

    Since when did this issue started occurying?

    What happens if you try running the Liveupdate from the SEPM? Does it provide you any errors?

    What happens upon Running a Repair of SEPM from the Add/Remove Programs?

    Check this Article:

    Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart

    http://www.symantec.com/docs/TECH95790

    Hope that helps!!

     

     



  • 7.  RE: server not updating automatically

    Posted May 10, 2012 06:49 AM

    Hi

     

    We are using SEP 12.1 RU1

    if we run liveupdat it get update  but autometically  it not happening

    we should do manualy update daily then it get update

     



  • 8.  RE: server not updating automatically

    Posted May 10, 2012 07:10 AM

    ...using a proxy server as well?  If so, this is a known issue that is fixed in SEP12.1RU1MP1 as below:

     

    LiveUpdate fails to run when SEPM is configured to use a proxy with Windows Authentication
    Fix ID: 2579503
    Symptom: LiveUpdate fails to run when SEPM is configured to use a proxy with Windows Authentication. The SEPM administrator log displays the message "Return code = 2". The scm-server-0.log contains the following error:
    LiveUpdateTask>> CreateProcessAsUser failed with error 2: The system cannot find the file specified.
    Solution: SEPM was modified to remove an extraneous double quote in the command line to run LiveUpdate.
     


  • 9.  RE: server not updating automatically

    Posted Jul 07, 2012 01:15 AM

    I installed SEP 12.1 on windows server 2003, after installing it shows Virus definition out of date. I run the live update . but it show "A LiveUpdate session ran successfully.  No new updates were available." wht to do ?