Endpoint Protection

Hi,

SEP 11.0 MR4.
All of the clients in one group (OU) show Server: offline (under Troubleshooting - Management)

All of following tests below have been performed at the client side:

When trying to update policy profile, nothing happens. 
The server responds to ping.
Telnet servername 80 test is ok.
Telnet servername 443 returns something like ... a connecton to host cannot be open on port 443: Connection error...
On the client, under Help and Support, there is a Warning sign stating: "Antivirus and Antispyware Protection definitions are out of date.  Click fix to update protection for Antovirus and Antispyware Protection".
A window just pops up reading: "SEP has requested new definitions from the management server.  This problem will disappear after the server responds and the update is complete".

I have attached the SyLinkMonitor dump.

03/31 13:06:33 [1236] <CheckHeartbeatTimer>====== Heartbeat loop starts at 13:06:33 ======
03/31 13:06:33 [1236] <GetOnlineNicInfo>:Netport Count=1
03/31 13:06:33 [1236] <GetOnlineNicInfo>:NicInfo<SSANICs><SSANIC Ip="10.54.30.127" Mac="00-10-dc-e6-11-50" Gateway="10.54.30.254" SubnetMask="0.0.0.0"/></SSANICs>
03/31 13:06:33 [1236] <CalcAgentHashKey>:CH=D15E21170A320BC200EA01D74072E6731ESSE3WKS2648es.eu.sitel.biz78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 13:06:33 [1236] <CalcAgentHashKey>:CHKey=A5D921C6BAEB233174BA7A1D35617334
03/31 13:06:33 [1236] <CalcAgentHashKey>:C=D15E21170A320BC200EA01D74072E6731ESSE3WKS2648es.eu.sitel.biz
03/31 13:06:33 [1236] <CalcAgentHashKey>:CKey=BFA2568DE8A47FF5AC239662AF27E449
03/31 13:06:33 [1236] <CalcAgentHashKey>:UCH=D15E21170A320BC200EA01D74072E6730AdministradorLocalComputerESSE3WKS2648es.eu.sitel.biz78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 13:06:33 [1236] <CalcAgentHashKey>:UCHKey=4B3615D04EBDE4517D8F2DEB39551067
03/31 13:06:33 [1236] <CalcAgentHashKey>:UC=D15E21170A320BC200EA01D74072E6730AdministradorLocalComputerESSE3WKS2648es.eu.sitel.biz
03/31 13:06:33 [1236] <CalcAgentHashKey>:UCKey=CB6B6C452B0260686FE34B3598E24E69
03/31 13:06:33 [1236] <DoHeartbeat>HardwareID=78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 13:06:33 [1236] <DoHeartbeat>CHKey=A5D921C6BAEB233174BA7A1D35617334
03/31 13:06:33 [1236] <DoHeartbeat>CKey=BFA2568DE8A47FF5AC239662AF27E449
03/31 13:06:33 [1236] <DoHeartbeat>UCHKey=4B3615D04EBDE4517D8F2DEB39551067
03/31 13:06:33 [1236] <DoHeartbeat>UCKey=CB6B6C452B0260686FE34B3598E24E69
03/31 13:06:33 [1236] <DoHeartbeat> Set heartbeat event
03/31 13:06:33 [1236] Use new Location Communication Setting
03/31 13:06:33 [1236] <CSyLink::IndexHeartbeatProc()>
03/31 13:06:33 [1236] <IndexHeartbeatProc> Got ConfigObject to proceed the operation.. pSylinkConfig: 01CD7150
03/31 13:06:33 [1236] <IndexHeartbeatProc>====== Reg Heartbeat loop starts at 13:06:33 ======
03/31 13:06:34 [1236] HEARTBEAT: Check Point 1
03/31 13:06:34 [1236] Get First Server!
03/31 13:06:34 [1236] HEARTBEAT: Check Point 2
03/31 13:06:34 [1236] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
03/31 13:06:34 [1236] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
03/31 13:06:34 [1236] HEARTBEAT: Check Point 3
03/31 13:06:34 [1236] <IndexHeartbeatProc>Setting the session timeout on Profile Session to 30000
03/31 13:06:34 [1236] HEARTBEAT: Check Point 4
03/31 13:06:34 [1236] <IndexHeartbeatProc>===Get Index STAGE===
03/31 13:06:34 [1236] ************CSN=246
03/31 13:06:34 [1236] <mfn_MakeGetIndexUrl:>Request is: action=12&hostid=6B9D1EE70A326487009F3E957EF8A432&chk=A5D921C6BAEB233174BA7A1D35617334&ck=BFA2568DE8A47FF5AC239662AF27E449&uchk=4B3615D04EBDE4517D8F2DEB39551067&uck=CB6B6C452B0260686FE34B3598E24E69&hid=78EB804FEF2FD6F26C8DA49DDC559D2F&groupid=D15E21170A320BC200EA01D74072E673&mode=0&hbt=3600&as=246&cn=[hex]4553534533574B5332363438&lun=[hex]41646D696E6973747261646F72&udn=[hex]4C6F63616C436F6D7075746572
03/31 13:06:34 [1236] <GetIndexFileRequest:>http://10.53.100.104:8014/secars/secars.dll?h=D28517112A321AFFCBF826EA2F62408B3F36874FA6B476EB15A35EF5F83E2A000400EEE850C61327DA75E16C76D27FCBBB631E03B785A0ECD37686A45BC20547B66AAF0E8DE7252138DE766806CA28954BF14082A8C61A4DF7ADE23E71B93B8342D7CD753C0DB1D6CC74175F2C3896C651C9E55E7C3C5ED4E19CAF9EB1DF699CF684B241622549C01714D15757004D2B23706E364102A20EF6F61ED4D0F4E79F003ABE61ADFAB1DFB3DC5C40697C95024994A6A739ADE0CB976865C398DA79C1D33131640D616A9878FEB2D8358F39CA7A7332D17AFC3D7596FCA29D7D0A7D021906A58AEBC3534B4749E7FE541C24EC7F50BB9EE48C143F474B719423B2D74C284C714BC16596E2B2C9CCB1127A8C668EEFFA737205EE41E0372299CB1A4CA5B210CE146BB73BE0A2B4C043E713BB7769100DA3F2BCE4853C24E9967C6310E3F35BCC9D8623340FAEA8A2980047ACBA4D58C16679CEDFCB80A8BAD124F1F122E4FA291A6A58D9E732F40CE90246375A19F9309FF94CF8638E573CD6B2E1402BC790C3B1B543685A81955C77AC0817D6468611201E4F2A7B06E3DF1CB5186488
03/31 13:06:55 [1236] <GetIndexFileRequest:>SMS return=502
03/31 13:06:55 [1236] <ParseHTTPStatusCode:>502=>Uninterpreted Status
03/31 13:06:55 [1236] HTTP returns status code=502
03/31 13:06:55 [1236] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
03/31 13:06:55 [1236] <GetIndexFileRequest:>COMPLETED
03/31 13:06:55 [1236] <IndexHeartbeatProc>GetIndexFile handling status: 502
03/31 13:06:55 [1236] <IndexHeartbeatProc>Switch Server flag=1
03/31 13:06:55 [1236] HEARTBEAT: Check Point 5.1
03/31 13:06:55 [1236] <ScheduleNextUpdate>new scheduled heartbeat=64 seconds
03/31 13:06:55 [1236] HEARTBEAT: Check Point 8
03/31 13:06:55 [1236] Get Next Server!
03/31 13:06:55 [1236] <IndexHeartbeatProc>switch to another server
03/31 13:06:55 [1236] <DecrementScheduleTime:>New scheduled heartbeat=32 seconds
03/31 13:06:55 [1236] HEARTBEAT: Check Point 1
03/31 13:06:55 [1236] HEARTBEAT: Check Point 2
03/31 13:06:55 [1236] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
03/31 13:06:55 [1236] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
03/31 13:06:55 [1236] HEARTBEAT: Check Point 3
03/31 13:06:55 [1236] <IndexHeartbeatProc>Setting the session timeout on Profile Session to 30000
03/31 13:06:55 [1236] HEARTBEAT: Check Point 4
03/31 13:06:55 [1236] <IndexHeartbeatProc>===Get Index STAGE===
03/31 13:06:55 [1236] ************CSN=247
03/31 13:06:55 [1236] <mfn_MakeGetIndexUrl:>Request is: action=12&hostid=6B9D1EE70A326487009F3E957EF8A432&chk=A5D921C6BAEB233174BA7A1D35617334&ck=BFA2568DE8A47FF5AC239662AF27E449&uchk=4B3615D04EBDE4517D8F2DEB39551067&uck=CB6B6C452B0260686FE34B3598E24E69&hid=78EB804FEF2FD6F26C8DA49DDC559D2F&groupid=D15E21170A320BC200EA01D74072E673&mode=0&hbt=3600&as=247&cn=[hex]4553534533574B5332363438&lun=[hex]41646D696E6973747261646F72&udn=[hex]4C6F63616C436F6D7075746572
03/31 13:06:55 [1236] <GetIndexFileRequest:>http://esse3srv104:8014/secars/secars.dll?h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
03/31 13:06:57 [388] <CSyLink::mfn_DownloadNow()>
03/31 13:06:57 [388] </CSyLink::mfn_DownloadNow()>

I must post a second SyLinkMonitor dump from the same client computer.


3/31 17:12:30 [1228] <ScheduleNextUpdate>Manually assigned heartbeat=1 seconds
03/31 17:12:30 [1796] <CheckHeartbeatTimer>====== Heartbeat loop starts at 17:12:30 ======
03/31 17:12:30 [1796] <GetOnlineNicInfo>:Netport Count=1
03/31 17:12:30 [1796] <GetOnlineNicInfo>:NicInfo<SSANICs><SSANIC Ip="10.54.30.127" Mac="00-10-dc-e6-11-50" Gateway="10.54.30.254" SubnetMask="0.0.0.0"/></SSANICs>
03/31 17:12:30 [1796] <CalcAgentHashKey>:CH=D15E21170A320BC200EA01D74072E6731ESSE3WKS2648es.eu.sitel.biz78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 17:12:30 [1796] <CalcAgentHashKey>:CHKey=A5D921C6BAEB233174BA7A1D35617334
03/31 17:12:30 [1796] <CalcAgentHashKey>:C=D15E21170A320BC200EA01D74072E6731ESSE3WKS2648es.eu.sitel.biz
03/31 17:12:30 [1796] <CalcAgentHashKey>:CKey=BFA2568DE8A47FF5AC239662AF27E449
03/31 17:12:30 [1796] <CalcAgentHashKey>:UCH=D15E21170A320BC200EA01D74072E6730AdministradorLocalComputerESSE3WKS2648es.eu.sitel.biz78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 17:12:30 [1796] <CalcAgentHashKey>:UCHKey=4B3615D04EBDE4517D8F2DEB39551067
03/31 17:12:30 [1796] <CalcAgentHashKey>:UC=D15E21170A320BC200EA01D74072E6730AdministradorLocalComputerESSE3WKS2648es.eu.sitel.biz
03/31 17:12:30 [1796] <CalcAgentHashKey>:UCKey=CB6B6C452B0260686FE34B3598E24E69
03/31 17:12:30 [1796] <DoHeartbeat>HardwareID=78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 17:12:30 [1796] <DoHeartbeat>CHKey=A5D921C6BAEB233174BA7A1D35617334
03/31 17:12:30 [1796] <DoHeartbeat>CKey=BFA2568DE8A47FF5AC239662AF27E449
03/31 17:12:30 [1796] <DoHeartbeat>UCHKey=4B3615D04EBDE4517D8F2DEB39551067
03/31 17:12:30 [1796] <DoHeartbeat>UCKey=CB6B6C452B0260686FE34B3598E24E69
03/31 17:12:30 [1796] <DoHeartbeat> Set heartbeat event
03/31 17:12:30 [1796] Use new Location Communication Setting
03/31 17:12:30 [1796] <CSyLink::IndexHeartbeatProc()>
03/31 17:12:30 [1796] <IndexHeartbeatProc> Got ConfigObject to proceed the operation.. pSylinkConfig: 01CD7400
03/31 17:12:30 [1796] <IndexHeartbeatProc>====== Reg Heartbeat loop starts at 17:12:30 ======
03/31 17:12:31 [1796] HEARTBEAT: Check Point 1
03/31 17:12:31 [1796] Get First Server!
03/31 17:12:31 [1796] HEARTBEAT: Check Point 2
03/31 17:12:31 [1796] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
03/31 17:12:31 [1796] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
03/31 17:12:31 [1796] HEARTBEAT: Check Point 3
03/31 17:12:31 [1796] <IndexHeartbeatProc>Setting the session timeout on Profile Session to 30000
03/31 17:12:31 [1796] HEARTBEAT: Check Point 4
03/31 17:12:31 [1796] <IndexHeartbeatProc>===Get Index STAGE===
03/31 17:12:31 [1796] ************CSN=279
03/31 17:12:31 [1796] <mfn_MakeGetIndexUrl:>Request is: action=12&hostid=6B9D1EE70A326487009F3E957EF8A432&chk=A5D921C6BAEB233174BA7A1D35617334&ck=BFA2568DE8A47FF5AC239662AF27E449&uchk=4B3615D04EBDE4517D8F2DEB39551067&uck=CB6B6C452B0260686FE34B3598E24E69&hid=78EB804FEF2FD6F26C8DA49DDC559D2F&groupid=D15E21170A320BC200EA01D74072E673&mode=0&hbt=3600&as=279&cn=[hex]4553534533574B5332363438&lun=[hex]41646D696E6973747261646F72&udn=[hex]4C6F63616C436F6D7075746572
03/31 17:12:31 [1796] <GetIndexFileRequest:>http://10.53.100.104:8014/secars/secars.dll?h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
03/31 17:12:31 [1796] <GetIndexFileRequest:>SMS return=400
03/31 17:12:31 [1796] <ParseHTTPStatusCode:>400=>400 Bad Request
03/31 17:12:31 [1796] HTTP returns status code=400
03/31 17:12:31 [1796] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
03/31 17:12:31 [1796] <GetIndexFileRequest:>COMPLETED
03/31 17:12:31 [1796] <IndexHeartbeatProc>GetIndexFile handling status: 400
03/31 17:12:31 [1796] <IndexHeartbeatProc>Switch Server flag=1
03/31 17:12:31 [1796] HEARTBEAT: Check Point 5.1
03/31 17:12:31 [1796] <ScheduleNextUpdate>new scheduled heartbeat=1024 seconds
03/31 17:12:31 [1796] HEARTBEAT: Check Point 8
03/31 17:12:31 [1796] Get Next Server!
03/31 17:12:31 [1796] <IndexHeartbeatProc>switch to another server
03/31 17:12:31 [1796] <DecrementScheduleTime:>New scheduled heartbeat=512 seconds
03/31 17:12:31 [1796] HEARTBEAT: Check Point 1
03/31 17:12:31 [1796] HEARTBEAT: Check Point 2
03/31 17:12:31 [1796] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
03/31 17:12:31 [1796] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
03/31 17:12:31 [1796] HEARTBEAT: Check Point 3
03/31 17:12:31 [1796] <IndexHeartbeatProc>Setting the session timeout on Profile Session to 30000
03/31 17:12:31 [1796] HEARTBEAT: Check Point 4
03/31 17:12:31 [1796] <IndexHeartbeatProc>===Get Index STAGE===
03/31 17:12:31 [1796] ************CSN=280
03/31 17:12:31 [1796] <mfn_MakeGetIndexUrl:>Request is: action=12&hostid=6B9D1EE70A326487009F3E957EF8A432&chk=A5D921C6BAEB233174BA7A1D35617334&ck=BFA2568DE8A47FF5AC239662AF27E449&uchk=4B3615D04EBDE4517D8F2DEB39551067&uck=CB6B6C452B0260686FE34B3598E24E69&hid=78EB804FEF2FD6F26C8DA49DDC559D2F&groupid=D15E21170A320BC200EA01D74072E673&mode=0&hbt=3600&as=280&cn=[hex]4553534533574B5332363438&lun=[hex]41646D696E6973747261646F72&udn=[hex]4C6F63616C436F6D7075746572
03/31 17:12:31 [1796] <GetIndexFileRequest:>http://esse3srv104:8014/secars/secars.dll?h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
03/31 17:12:32 [1796] <GetIndexFileRequest:>SMS return=400
03/31 17:12:32 [1796] <ParseHTTPStatusCode:>400=>400 Bad Request
03/31 17:12:32 [1796] HTTP returns status code=400
03/31 17:12:32 [1796] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
03/31 17:12:32 [1796] <GetIndexFileRequest:>COMPLETED
03/31 17:12:32 [1796] <IndexHeartbeatProc>GetIndexFile handling status: 400
03/31 17:12:32 [1796] <IndexHeartbeatProc>Switch Server flag=1
03/31 17:12:32 [1796] HEARTBEAT: Check Point 5.1
03/31 17:12:32 [1796] <ScheduleNextUpdate>new scheduled heartbeat=1024 seconds
03/31 17:12:32 [1796] HEARTBEAT: Check Point 8
03/31 17:12:32 [1796] Get Next Server!
03/31 17:12:32 [1796] <PostEvent>going to post event=EVENT_SERVER_DISCONNECTED
03/31 17:12:32 [1796] <PostEvent>done post event=EVENT_SERVER_DISCONNECTED, return=0
03/31 17:12:32 [1796] <IndexHeartbeatProc>====== IndexHeartbeat Procedure stops at 17:12:32 ======
03/31 17:12:32 [1796] <IndexHeartbeatProc>Set Heartbeat Result= 1
03/31 17:12:32 [1796] <IndexHeartbeatProc>Sylink Comm.Flags: 'Connection Failed' = 1, 'Using Backup Sylink' = 0, 'Using Location Config' = 1
03/31 17:12:32 [1796] <IndexHeartbeatProc>Connection Failed! No. of tries = 2
03/31 17:12:32 [1796] Use new Location Communication Setting
03/31 17:12:32 [1796] HEARTBEAT: Check Point Complete
03/31 17:12:32 [1796] <IndexHeartbeatProc>Done, Heartbeat=1024seconds
03/31 17:12:32 [1796] </CSyLink::IndexHeartbeatProc()>
03/31 17:12:32 [1796] HeartbeatProcFailed to get profile with proxy setting 3
03/31 17:12:32 [1796] <CheckHeartbeatTimer>====== Heartbeat loop stops at 17:12:32 ======
03/31 17:12:41 [1636] <ScheduleNextUpdate>Manually assigned heartbeat=1 seconds
03/31 17:12:42 [1796] <CheckHeartbeatTimer>====== Heartbeat loop starts at 17:12:42 ======
03/31 17:12:42 [1796] <GetOnlineNicInfo>:Netport Count=1
03/31 17:12:42 [1796] <GetOnlineNicInfo>:NicInfo<SSANICs><SSANIC Ip="10.54.30.127" Mac="00-10-dc-e6-11-50" Gateway="10.54.30.254" SubnetMask="0.0.0.0"/></SSANICs>
03/31 17:12:42 [1796] <CalcAgentHashKey>:CH=D15E21170A320BC200EA01D74072E6731ESSE3WKS2648es.eu.sitel.biz78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 17:12:42 [1796] <CalcAgentHashKey>:CHKey=A5D921C6BAEB233174BA7A1D35617334
03/31 17:12:42 [1796] <CalcAgentHashKey>:C=D15E21170A320BC200EA01D74072E6731ESSE3WKS2648es.eu.sitel.biz
03/31 17:12:42 [1796] <CalcAgentHashKey>:CKey=BFA2568DE8A47FF5AC239662AF27E449
03/31 17:12:42 [1796] <CalcAgentHashKey>:UCH=D15E21170A320BC200EA01D74072E6730AdministradorLocalComputerESSE3WKS2648es.eu.sitel.biz78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 17:12:42 [1796] <CalcAgentHashKey>:UCHKey=4B3615D04EBDE4517D8F2DEB39551067
03/31 17:12:42 [1796] <CalcAgentHashKey>:UC=D15E21170A320BC200EA01D74072E6730AdministradorLocalComputerESSE3WKS2648es.eu.sitel.biz
03/31 17:12:42 [1796] <CalcAgentHashKey>:UCKey=CB6B6C452B0260686FE34B3598E24E69
03/31 17:12:42 [1796] <DoHeartbeat>HardwareID=78EB804FEF2FD6F26C8DA49DDC559D2F
03/31 17:12:42 [1796] <DoHeartbeat>CHKey=A5D921C6BAEB233174BA7A1D35617334
03/31 17:12:42 [1796] <DoHeartbeat>CKey=BFA2568DE8A47FF5AC239662AF27E449
03/31 17:12:42 [1796] <DoHeartbeat>UCHKey=4B3615D04EBDE4517D8F2DEB39551067
03/31 17:12:42 [1796] <DoHeartbeat>UCKey=CB6B6C452B0260686FE34B3598E24E69
03/31 17:12:42 [1796] <DoHeartbeat> Set heartbeat event
03/31 17:12:42 [1796] Use new Location Communication Setting
03/31 17:12:42 [1796] <CSyLink::IndexHeartbeatProc()>
03/31 17:12:42 [1796] <IndexHeartbeatProc> Got ConfigObject to proceed the operation.. pSylinkConfig: 01CD7400
03/31 17:12:42 [1796] <IndexHeartbeatProc>====== Reg Heartbeat loop starts at 17:12:42 ======
03/31 17:12:43 [1796] HEARTBEAT: Check Point 1
03/31 17:12:43 [1796] Get First Server!
03/31 17:12:43 [1796] HEARTBEAT: Check Point 2
03/31 17:12:43 [1796] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
03/31 17:12:43 [1796] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
03/31 17:12:43 [1796] HEARTBEAT: Check Point 3
03/31 17:12:43 [1796] <IndexHeartbeatProc>Setting the session timeout on Profile Session to 30000
03/31 17:12:43 [1796] HEARTBEAT: Check Point 4
03/31 17:12:43 [1796] <IndexHeartbeatProc>===Get Index STAGE===
03/31 17:12:43 [1796] ************CSN=281
03/31 17:12:43 [1796] <mfn_MakeGetIndexUrl:>Request is: action=12&hostid=6B9D1EE70A326487009F3E957EF8A432&chk=A5D921C6BAEB233174BA7A1D35617334&ck=BFA2568DE8A47FF5AC239662AF27E449&uchk=4B3615D04EBDE4517D8F2DEB39551067&uck=CB6B6C452B0260686FE34B3598E24E69&hid=78EB804FEF2FD6F26C8DA49DDC559D2F&groupid=D15E21170A320BC200EA01D74072E673&mode=0&hbt=3600&as=281&cn=[hex]4553534533574B5332363438&lun=[hex]41646D696E6973747261646F72&udn=[hex]4C6F63616C436F6D7075746572
03/31 17:12:43 [1796] <GetIndexFileRequest:>http://esse3srv104:8014/secars/secars.dll?h=D28517112A321AFFCBF826EA2F62408B3F36874FA6B476EB15A35EF5F83E2A000400EEE850C61327DA75E16C76D27FCBBB631E03B785A0ECD37686A45BC20547B66AAF0E8DE7252138DE766806CA28954BF14082A8C61A4DF7ADE23E71B93B8342D7CD753C0DB1D6CC74175F2C3896C651C9E55E7C3C5ED4E19CAF9EB1DF699CF684B241622549C01714D15757004D2B23706E364102A20EF6F61ED4D0F4E79F003ABE61ADFAB1DFB3DC5C40697C95024994A6A739ADE0CB976865C398DA79C1D33131640D616A9878FEB2D8358F39CA7A7332D17AFC3D7596FCA29D7D0A7D021906A58AEBC3534B4749E7FE541C24EC7F50BB9EE48C143F474B719423B2D74C284C714BC16596E2B2C9CCB1127A8C668EEFFA737205EE41E0372299CB1A4CA51AD74BB3F4AF75997090E630F9C22D7369100DA3F2BCE4853C24E9967C6310E3F35BCC9D8623340FAEA8A2980047ACBA4D58C16679CEDFCB80A8BAD124F1F122E4FA291A6A58D9E732F40CE90246375A19F9309FF94CF8638E573CD6B2E1402BC790C3B1B543685A81955C77AC0817D6468611201E4F2A7B06E3DF1CB5186488
03/31 17:12:43 [1796] <GetIndexFileRequest:>SMS return=400
03/31 17:12:43 [1796] <ParseHTTPStatusCode:>400=>400 Bad Request
03/31 17:12:43 [1796] HTTP returns status code=400
03/31 17:12:43 [1796] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
03/31 17:12:43 [1796] <GetIndexFileRequest:>COMPLETED
03/31 17:12:43 [1796] <IndexHeartbeatProc>GetIndexFile handling status: 400
03/31 17:12:43 [1796] <IndexHeartbeatProc>Switch Server flag=1
03/31 17:12:43 [1796] HEARTBEAT: Check Point 5.1
03/31 17:12:43 [1796] <ScheduleNextUpdate>new scheduled heartbeat=2048 seconds
03/31 17:12:43 [1796] HEARTBEAT: Check Point 8
03/31 17:12:43 [1796] Get Next Server!
03/31 17:12:43 [1796] <IndexHeartbeatProc>switch to another server
03/31 17:12:43 [1796] <DecrementScheduleTime:>New scheduled heartbeat=1024 seconds
03/31 17:12:43 [1796] HEARTBEAT: Check Point 1
03/31 17:12:43 [1796] HEARTBEAT: Check Point 2
03/31 17:12:43 [1796] <PostEvent>going to post event=EVENT_SERVER_CONNECTING
03/31 17:12:43 [1796] <PostEvent>done post event=EVENT_SERVER_CONNECTING, return=0
03/31 17:12:43 [1796] HEARTBEAT: Check Point 3
03/31 17:12:43 [1796] <IndexHeartbeatProc>Setting the session timeout on Profile Session to 30000
03/31 17:12:43 [1796] HEARTBEAT: Check Point 4
03/31 17:12:43 [1796] <IndexHeartbeatProc>===Get Index STAGE===
03/31 17:12:43 [1796] ************CSN=282
03/31 17:12:43 [1796] <mfn_MakeGetIndexUrl:>Request is: action=12&hostid=6B9D1EE70A326487009F3E957EF8A432&chk=A5D921C6BAEB233174BA7A1D35617334&ck=BFA2568DE8A47FF5AC239662AF27E449&uchk=4B3615D04EBDE4517D8F2DEB39551067&uck=CB6B6C452B0260686FE34B3598E24E69&hid=78EB804FEF2FD6F26C8DA49DDC559D2F&groupid=D15E21170A320BC200EA01D74072E673&mode=0&hbt=3600&as=282&cn=[hex]4553534533574B5332363438&lun=[hex]41646D696E6973747261646F72&udn=[hex]4C6F63616C436F6D7075746572
03/31 17:12:43 [1796] <GetIndexFileRequest:>http://10.53.100.104:8014/secars/secars.dll?h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
03/31 17:12:43 [1796] <GetIndexFileRequest:>SMS return=400
03/31 17:12:43 [1796] <ParseHTTPStatusCode:>400=>400 Bad Request
03/31 17:12:43 [1796] HTTP returns status code=400
03/31 17:12:43 [1796] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
03/31 17:12:43 [1796] <GetIndexFileRequest:>COMPLETED
03/31 17:12:43 [1796] <IndexHeartbeatProc>GetIndexFile handling status: 400
03/31 17:12:43 [1796] <IndexHeartbeatProc>Switch Server flag=1
03/31 17:12:43 [1796] HEARTBEAT: Check Point 5.1
03/31 17:12:43 [1796] <ScheduleNextUpdate>new scheduled heartbeat=2048 seconds
03/31 17:12:43 [1796] HEARTBEAT: Check Point 8
03/31 17:12:43 [1796] Get Next Server!
03/31 17:12:43 [1796] <PostEvent>going to post event=EVENT_SERVER_DISCONNECTED
03/31 17:12:43 [1796] <PostEvent>done post event=EVENT_SERVER_DISCONNECTED, return=0
03/31 17:12:43 [1796] <IndexHeartbeatProc>====== IndexHeartbeat Procedure stops at 17:12:43 ======
03/31 17:12:43 [1796] <IndexHeartbeatProc>Set Heartbeat Result= 1
03/31 17:12:43 [1796] <IndexHeartbeatProc>Sylink Comm.Flags: 'Connection Failed' = 1, 'Using Backup Sylink' = 0, 'Using Location Config' = 1
03/31 17:12:43 [1796] <IndexHeartbeatProc>Connection Failed! No. of tries = 3
03/31 17:12:43 [1796] <SwitchSylinkConfig:> Switching from Location specific config..
03/31 17:12:43 [1796] SyLinkCreateConfig => Created instance: 03667D80
03/31 17:12:43 [1796] UseSylinkConfigFile => Creating temporary configObject for import/ set purposes..
03/31 17:12:43 [1796] #######use new sylink config->SyLink.xml
03/31 17:12:43 [1796] Importing ConfigObject: 03667D80 into: 01CD86A0
03/31 17:12:43 [1796] SyLinkDeleteConfig => Deleting instance: 03667D80
03/31 17:12:43 [1796] <SwitchSylinkConfig:> Successfully switched to use Sylink.xml..
03/31 17:12:43 [1796] Use new Location Communication Setting
03/31 17:12:43 [1796] HEARTBEAT: Check Point Complete
03/31 17:12:43 [1796] <IndexHeartbeatProc>Done, Heartbeat=2048seconds
03/31 17:12:43 [1796] </CSyLink::IndexHeartbeatProc()>
03/31 17:12:43 [1796] HeartbeatProcFailed to get profile with proxy setting 1
03/31 17:12:43 [1796] <CheckHeartbeatTimer>====== Heartbeat loop stops at 17:12:43 ======

***[0x728]:[2009-03-31 17:13:15:606]***SylinkMonitor Stopped