server_name error
hi all
i have a problem when i connect to the NS using server name in the URL and i get this error message in the log server :
Log File Name: C:\Program Files\Altiris\Notification Server\Logs\a.log
Priority: 1
Date: 15/10/2009 12:07:47
Tick Count: 69603734
Host Name: SERV_ALTIRIS
Process: w3wp.exe (588)
Thread ID: 2836
Module: AltirisNativeHelper.dll
Source: Altiris.NS.StandardItems.Query.QueryBase.HandleQue ryException
Description: Unexpected exception encountered while running a query. ( Unhandled exception. Type=System.NullReferenceException Msg=La référence d'objet n'est pas définie à une instance d'un objet. Src=Altiris.NS.UI
StackTrace=
at Altiris.NS.UI.CoreWebService.GetGridRowData(String sessionId, Int32 pageNumber, Int32 PageSize, String strGuid, Int32& cols, Int32& rows, String& xmlSchema, String& rowData, Int32& totalRows, String& errorMessage) )
Can you help me to resolve this issue
thanks
Comments
Have you loaded
all the active-x controls? The error in the log doesn't appear to have anything to do with this error.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
Hi i found the issue The
Hi
i found the issue
The Notification Server name includes an underscore ( _ ) in it.
thanks a lot
hi the question now is how
hi
the question now is how to rename the server or the best practices to do this safely
thanks
That's is a bit of a tough one
Kind of depends on how long you've been using the server. The first thing I would do would be to redirect the clients to a new server.
Follow the instructions on the First Article in this link: Altiris KB36368 Links to Altiris Migration Best Practice Articles.
Once the clients are moved, you're going to have to essentially rebuild the application, after you have renamed the server.
I would also detach the server prior to the rename. See below.
You can use Microsoft utlities\SQL scripts to rename the SQL Server, I believe Altiris KB2296 gives an example.
Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.
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