Servers not showing as a GUP in SEPM
Created: 01 Feb 2013 | Updated: 01 Feb 2013 | 12 comments
This issue has been solved. See solution.
I added servers to the multiple GUP setting. Only a few out of a dozen are showing in SEPM as GUPs. It took a couple days for the last two to show. But I can look on all the server system logs in SEP and they are setup for GUP. How long does it usually take for them to update in SEPM, and when will the SEP clients near the GUP redirect to the local GUP?
Thanks
SEP and SEPM v 11.0.7200.1147
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Depends on the heartbeat as to when they will check in and pickup the latest policy. What is it set to?
You can also use the GUP monitor to verify GUPs
SEP Content Distribution Monitor / GUP monitoring tool.
SEP Knowledge Base
Endpoint SWAT
I cannot for some reason find where the heartbeat setting is.
I actually did the GUP monitor yesterday. :)
SEP and SEPM 11.0.7200.1147
Clients page
Policies tab
Communication Settings
Check the "Heartbeat Interval" setting
SEP Knowledge Base
Endpoint SWAT
Ah, thanks.
See attachment. Does it look good?
SEP and SEPM 11.0.7200.1147
Go to the GUP and open a Run prompt
type smc -stop
wait 10-15 seconds (SEP icon will disappear)
than type smc -start
Check the System log on the SEP client. Does it show that it now acting as a GUP?
SEP Knowledge Base
Endpoint SWAT
The log shows..."Start serving as the Group Update Provider (proxy server)."
It said this yesterday, but didn't today before stop and start. Maybe a reason it wasn't fully working? hmm
Now SEPM shows it as True for GUP.
So the clients at that site will pick up the GUP during the heartbeat interval?
SEP and SEPM 11.0.7200.1147
Yes, you should be good to go now. Once clients check in, they will get the command to go to that GUP for updates.
SEP Knowledge Base
Endpoint SWAT
Awesome! Thanks for the help Brian!
SEP and SEPM 11.0.7200.1147
Hi,
Check this artical and configure GUP.
Group Update Provider: Sizing and Scaling Guidelines
http://www.symantec.com/business/support/index?page=content&id=TECH95353
Best Practices with Symantec Endpoint Protection (SEP) Group Update Providers (GUP)
http://www.symantec.com/business/support/index?page=content&id=TECH93813
Configuring the Group Update Provider (GUP) in Symantec Endpoint Protection 11.0 RU5
http://www.symantec.com/business/support/index?page=content&id=TECH96419&locale=en_US
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
How you can configured GUP?
How many system has configured as a GUP SERVER?
Thanks.
One main server with SEPM (ex:192.168.0.0).
Then our remote sites (ex:192.168.1.0, 192.168.2.0, 192.168.3.0, ...) have their main server as GUPs for their clients.
SEP and SEPM 11.0.7200.1147
how many client have you configured as a GUP?
Try the link
Best Practices with Symantec Endpoint Protection (SEP) Group Update Providers (GUP)
http://www.symantec.com/docs/TECH93813
Configuring the Group Update Provider (GUP) in Symantec Endpoint Protection 11.0 RU5
http://www.symantec.com/docs/TECH96419
https://www-secure.symantec.com/connect/forums/how...
https://www-secure.symantec.com/connect/forums/con...
Thanks.
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