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Service Categories Order Problems

Updated: 21 May 2010 | 1 comment
cjerogel's picture
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I'm having problems with the order of the Service Categories in the Winuser page. I've already updated the order in the Admin page, restarted IIS, cleared browser cache, etc. but still it shows the old order. Any ideas?

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CCHPGRP's picture
26
Feb
2009
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I am currently having the

I am currently having the exact same problem. We are on Helpdesk 6.0 SP5 and are unable to modify our service categories in anyway. I've tried turning them off, rearranging them, adding new ones, changing descriptions but the winuser console continues to show the categories as they were when we first implemented the solution.