So, a quick question ...

I'm following the instructions from the Customisation guide, and have made some changes to my Email Templates.

Open the project, put the space in the name, make my changes, and then Publish Application to Server (overwriting original)

Test by creating a new incident - voila, my changes are there ..

next morning, they might still be there, but If i restart IIS, they dissappear ....

I'm obviously doing something wrong, but I cant find what ....

Cheers all
J