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Service Desk 7 Installation System Check - ASP.Net Requirement

Updated: 21 May 2010 | 4 comments
kevin.wilson@valerent.com's picture
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I have been attempting to install SD7, but cannot get past the ASP.Net Requirement.  I have .NET 3.5 installed, but the system check continues to fail at this requirement.  Anyone else run into this or know what I am doing wrong?

Thanks,
Kevin

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reecardo's picture
17
Sep
2009
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I've occasionally seen this

I've occasionally seen this happen. To resolve it, I usually run an "iisreset /restart" at the command line, then rerun the requirement screen. The error then goes away for me.

Aryanos's picture
17
Sep
2009
3 Votes +3
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Make sure IIS has ASP.NET in Web Service Extension

Hi Kevin,

Open up IIS and make sure that you have Active Server Pages set to Allow and that you have ASP.NET v2.0.50727 on the list. If it is not on the list this means that you have not registered it so you will have to follow the instructions in this Microsoft KB article: http://support.microsoft.com/kb/894435. Let me know if this works for you.

Aryanos

I like my beats fast and my bass down low

Jari Hotti's picture
28
Sep
2009
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I had this kind of issue few

I had this kind of issue few times, and I fixed it by reinstalling .NET with fix tap selected, it worked at least for me.

-.-Jari-.-

JeffPeters's picture
16
Oct
2009
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I had this same issue, solved

I had this same issue, solved it by granting MODIFY to NETWORK SERVICE For the folder:
C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files