Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Service Desk 7.1 MAPI support

Created: 20 Jul 2011 | 1 comment

I'm looking to see if Service Desk 7.1 will support MAPI connections instead of POP3 as with previous versions for security reasons.

TIA  Nicole

Comments 1 CommentJump to latest comment

Muhammad Nazakat's picture

Up until version ~6.0.308? you may only configure POP3 Email Inboxes.  From version 6.0.308 there is now an option to configure an Email Inbox using IMAP4. To configure an Email Inbox Click Incidents > Admin > Email Inbox > New Email Inbox on the Incidents tab.

Regards,

Muhammad.